Work Preference
Summary
Overview
Work History
Education
Certification
Skills
Work Availability
Languages
Timeline
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LINERY ALICEA CARABALLO

PONCE

Work Preference

Desired Job Title

Applications Specialist SupportClient Support SpecialistCustomer Service RepresentativeCall Center Representative

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

Remote

Important To Me

Work-life balanceWork from home optionStock Options / Equity / Profit Sharing

Summary

Dedicated professional with extensive experience in medical imaging and technical operations management. Demonstrates strong communication skills and fast, accurate typing for efficient documentation in high-pressure environments. Skilled nin comunication and analytical thinking. Proficient in implementing equipment applications and optimizing hybrid workflows. Committed to maintaining high standards of care and continuous professional development.

Overview

14
14
years of professional experience

Work History

Sonographer

Hospital Damas
Ponce
05.2025 - Current
  • Executed ultrasound examinations to aid in patient diagnosis.
  • Operated ultrasound equipment following safety and operational protocols.
  • Collaborated with physicians for effective interpretation of imaging results.

Applications Specialist Support

Medimax-RSI
Caguas
03.2026 - 04.2026
  • Facilitated user assistance with application troubleshooting and technical support.
  • Gained familiarity with applications workflow and customer communication.
  • Learned the use of applications interface for Selenia, Selenia Dimensions and Hologic Horizon.

X Ray Technician, Sonographer & Mammografist

Salus
Poncer
01.2022 - 10.2023

  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Conducted quality control procedures to ensure equipment accuracy and functionality.
  • Oversaw daily operations to maintain efficiency and productivity.

X Ray Tech, Sonographer & Mammografist

Cirt
Ponce
10.2012 - 10.2020
  • Executed stereotactic biopsies using mammography and ultrasound equipment.
  • Executed daily operational tasks with attention to detail.
  • Collaborated effectively with diverse coworkers to meet objectives and resolve service-related issues.

Education

Associate of Science - Radiological Technology

Universidad Interamericana De Puerto Rico
Ponce
06-2006

Certification

  • Licensed [Diagnostic Medical Sonographer], Since 2005

Skills

  • Fast and accurate typing
  • Good note taking and documentation skills
  • Quality assurance
  • Clinical workflow
  • Imaging software
  • Equipment operation
  • Customer communication
  • Analytical thinking
  • Bilingual
  • Critical thinking
  • Client feedback collection
  • Knowledge of medical terminology
  • Attention to detail
  • Problem solving
  • Applications support

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native
Native
English
Upper Intermediate (B2)
B2

Timeline

Applications Specialist Support

Medimax-RSI
03.2026 - 04.2026

Sonographer

Hospital Damas
05.2025 - Current

X Ray Technician, Sonographer & Mammografist

Salus
01.2022 - 10.2023

X Ray Tech, Sonographer & Mammografist

Cirt
10.2012 - 10.2020

Associate of Science - Radiological Technology

Universidad Interamericana De Puerto Rico
LINERY ALICEA CARABALLO