Linette M Torres Campos
Ponce
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Oriental Bank. Proven ability in cash handling and problem resolution, consistently enhancing customer satisfaction. Adept at managing financial documents and fostering positive client relationships, ensuring compliance and operational efficiency in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Teller
Oriental Bank
2024 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted customers with account inquiries, providing exceptional service and promoting financial products.
- Maintained compliance with banking policies and procedures, safeguarding customer information and assets.
- Collaborated with team members to enhance workflow efficiency and improve overall branch performance.
F&I Assistant
TriangleDealers
2023 - 2024
- Thorough review of contracts and financial documents.
- Preparation, explanation, and execution of contracts with clients.
- Management and follow-up of CIT (Contract in Transit).
- Operation of Popular Auto, First Bank, and Oriental Bank portals.
Receptionist
Triangle Dealers
2022 - 2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Retail Sales Associate
The Room
2022 - 2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Call Center
Altol
2021 - 2022
- Handled incoming calls and emails, delivering technical support and customer service.
- Conducted remote monitoring of service stations, overseeing systems and real-time operations.
- Operated Veeder-Root sensors to track fuel levels, detect leaks, and manage system alerts.
- Reported operational and technical incidents to the appropriate team, ensuring compliance with established protocols.
Education
BBA - Marketing
Universidad Interamericana
05-2025
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Stress tolerance
- Listening and comprehension
- Critical thinking
- Active listening
- Customer service
- Problem resolution
- Microsoft Excel
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Teller
Oriental Bank
2024 - Current
F&I Assistant
TriangleDealers
2023 - 2024
Receptionist
Triangle Dealers
2022 - 2023
Retail Sales Associate
The Room
2022 - 2023
Call Center
Altol
2021 - 2022
BBA - Marketing
Universidad Interamericana