Lisdeily Chavez
Houston
Summary
I am a nurse in training and friendly Medical Assistant offering excellent skills in patient relations and office management. Proficient in managing clinical and administrative duties, including preparing patients for procedures, updating medical records, and coordinating appointments. Emotionally resilient, detail-oriented, and deeply committed to providing comfort, and exceptional care to the patients and their families. Organized and accurate in managing patient flow.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
" Precision Radiotherapy Center " Dr. Kanady MD
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor procedures, including preparing operating room and sterilizing instruments.
Front Desk Receptionist
F&H Clinic Inc
08.2022 - Current
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Hotel Receptionist
Sol Varadero Beach Meliá
12.2019 - 12.2021
- Collected room deposits, fees, and payments.
- Completed late check-ins and directed guests to rooms and facilities.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Secretary to the General Manager
Hotel Paradisus Varadero Resort Spa
06.2018 - 10.2019
- Handled confidential information in professional manner.
- Answered high volume of phone calls and email inquiries.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
Education
EDP University
Pueto Rico02-2026
High School Diploma -
IPU ¨Trece De Marzo¨
Cardenas-Cuba03.2015
Skills
- HIPAA Guidelines
- Medical Information Software
- Insurance Claims
- Vital sign monitoring
- EMR / EHR
- Patient-focused care
- CPR
- Data entry
- Procedure assistance
- Electronic medical records
- Medical procedures
- Monitoring patient progress
- Verbal and Written Communication
- Team Collaboration
- Office Management
- Multi-Line Telephone Systems
- Patient flow management
- Packaging and Mail Receiving
- Records Maintenance
- Referral Verification
- Medical Records Management
Languages
Spanish
English
Certification
- Phlebotomy Technician Course
Course #PR2024-287-680-C
Provider # 00134
Timeline
Medical Assistant
" Precision Radiotherapy Center " Dr. Kanady MD
10.2023 - Current
Front Desk Receptionist
F&H Clinic Inc
08.2022 - Current
Hotel Receptionist
Sol Varadero Beach Meliá
12.2019 - 12.2021
Secretary to the General Manager
Hotel Paradisus Varadero Resort Spa
06.2018 - 10.2019
EDP University
High School Diploma -
IPU ¨Trece De Marzo¨
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