Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Litza Ferrer

Rincon

Summary

Operations Manager with over 18 years of combined experience in operations leadership and full accounting cycle management. Over the last 3 years, managed the administration and daily operations of a nonprofit school with 540 students and 70+ employees. Led a team of 12 staff in accounting, IT, nursing, reception, and facilities. Increased income by more than $60,000 in passive income and reduced facility costs by 7.4%, keeping the school on budget. Tripled the results of FEMA funds after Hurricane María, directing investments into resilient infrastructure projects such as full campus paving and roof sealing. Currently leading the bid process to install a photovoltaic system expected to cover 75% of energy use, generating $80,000 in annual savings to support employee salary improvements.

Earlier in my career, gained extensive experience in the full accounting cycle, including account reconciliations, tax withholdings for services provided, and external audits. Known for delivering high customer satisfaction through integrity, transparency, quality, and problem-solving. Recognized for strong interpersonal skills, attention to detail, and a results-oriented mindset.

Overview

18
18
years of professional experience

Work History

Operations Manager

Southwestern Educational Society, Inc. (SESO)
04.2022 - Current
  • Manage operations of a PK-12 nonprofit school with 540 students and 70+ employees.
  • Lead 12 staff members in finance, IT, nursing, reception, and facilities.
  • Handle accounting, budgeting, bank reconciliations, grant reporting, and expense tracking.
  • Administer federal and state funds, prepare for audits, and ensure compliance.
  • Present monthly financial and operational reports to the Board of Directors.
  • Manage permits, licenses, and inspections.
  • Negotiate with vendors, oversee procurement, and lead bidding processes.
  • Supervise building maintenance and safety projects.
  • Coordinate and support school events.
  • Develop and implement policies to improve efficiency and compliance.

Financial Associate III

HP International Trading (Hewlett Packard Division)
12.2013 - 04.2022
  • Manage Accounts Payable for Puerto Rico Manufacturing Plant by applying accounting principles and procedures to comply with GAAP and Organization policies.
  • Processing high volume of invoices monthly (over 800) and provide individual customer service for more than 300 clients.
  • Increased On Time Payments rate to 96% for seven straight quarters.
  • Manage deadlines by working on Month/Year End close activities.
  • Perform Monthly and Yearly Tax Withholding Report in order to comply with taxes regulations.
  • Give full support as requested either by Internal and/or External Auditors to provide in timely manner accurate reports, appropriate backups and support documentation.
  • Support Supply Chain, Buyers and Vendors by monitoring emails, taking calls and updating their requests bringing fast and assertive response.
  • Monthly KPI’s (metrics) report.
  • Support Fixed Assets Team in capital documentation.
  • Ambassadors Team Lead responsible to coordinate seminars, conferences, motivational speeches and trainings for groups of 20-25 people.
  • Support Financial Analysis Team by providing: Smart Labor Reports (Payroll), Accurate monthly accruals reports and Reclassification of BTA’s (Travel) expenses.

Group Lead - Manufacturing Plasmacell (TD Shift)

Fresenius Kabi
10.2014 - 07.2018
  • Supervised manpower, materials and equipment used for manufacturing and packaging of pharmaceuticals products. Solving routine production problems.
  • Using POMS & Citrix to perform all samples, testing and documentation necessary to ensure 100% compliance.
  • Assuring that finished products meets GMP standards.
  • Achieving and maintaining effective relations with all manufacturing personnel and service groups to increase production rate by reducing downtime machine.
  • Daily schedules: personnel, materials and equipment to meet production requirements.

Controller

Transporte Rodríguez Asfalto, Inc
08.2007 - 12.2013
  • Designed and implemented G/L accounts for Full Accounting cycle.
  • Provide guidance to all team members in each area such as: Accounts Payable, Accounts Receivables and Payroll.
  • Reduced external audit expense by almost 50% by managing accounts reconciliations, brokerage statements, property ledger, amortization schedule and accruals.
  • Performed monthly internal audits to provide accurate information for CPA’s in preparation of statements, taxes reports, and documents required by government and/or financial institutions.
  • Multi-entity bank account reconciliations.
  • Intercompany analysis.
  • Reconcile and maintaining balance sheet accounts.
  • Support to all areas as AR, AP and payroll as required either to reduce workload or to solve problems.

Education

MBA -

Universidad De Puerto Rico Recinto Universitario De Mayaguez

BBA - Accounting And Finance

Universidad De Puerto Rico Recinto Universitario De Mayaguez

Skills

  • Financial Management & Compliance: GAAP, Auditing, Federal & State Funds Management, Nonprofit Administration, Financial Reporting, Budgeting & Cost Control, Passive Income & Revenue Growth
  • Systems & Tools: SAP Logon 730, SAP S/4HANA, Sage Peachtree
  • Operations & Administration: Procurement & Vendor Relations, Facilities & Safety Compliance, Event Planning, Government Permits & Licensing
  • Leadership & Soft Skills: Strong Communication Skills, Integrity, Commitment, Goal Setting, Initiative, Teamwork, Leadership & Problem-Solving

Timeline

Operations Manager

Southwestern Educational Society, Inc. (SESO)
04.2022 - Current

Group Lead - Manufacturing Plasmacell (TD Shift)

Fresenius Kabi
10.2014 - 07.2018

Financial Associate III

HP International Trading (Hewlett Packard Division)
12.2013 - 04.2022

Controller

Transporte Rodríguez Asfalto, Inc
08.2007 - 12.2013

BBA - Accounting And Finance

Universidad De Puerto Rico Recinto Universitario De Mayaguez

MBA -

Universidad De Puerto Rico Recinto Universitario De Mayaguez

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Litza Ferrer