Lizbeth Martinez Quiles
San Juan
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Competent administrative support professional with a consistent history of success managing diverse administrative and clerical functions requiring precision, coordination, service attitude and a high degree of proficiency with MS computer applications. Self – motivated, positive attitude and a strong team player. Fully bilingual: Spanish and English.
Overview
19
19
years of professional experience
Work History
Receptionist
BEST PETROLEUM, CORP.
San Juan
07.2024 - Current
- Receptionist at Central Office, entering gasoline orders in the system.
Receptionist
BEST PETROLEUM, CORP.
San Juan
04.2023 - 07.2024
- Process all gasoline orders and conveying information to the company’s gasoline truck drivers as of their respective delivery schedules
- Received and processed the invoices of completed deliveries and enter new orders in the system.
Receptionist
BEST PETROLEUM, CORP.
San Juan
04.2022 - 01.2023
- Transferred to the payroll department to process employee payrolls and process Accounts Payables of all Gasoline Stations owned by the company
- Gave assistance to the Invoicing department as well as other departments when needed including receptionist
Receptionist
BEST PETROLEUM, CORP.
San Juan
10.2021 - 03.2022
- First point of contact with Gasoline Detailers on their needs and process the gasoline orders of the day and pre-orders of next day
- Receive invoices of their processed orders and process deposits.
Register Official
LICEO DE ARTE Y TECNOLOGIA
San Juan
01.2019 - 01.2020
- First person of contact with students and graduates
- Process studies certifications, class programs, diplomas as requested by students
- Give support with everything related toe attendances, grades, student practitioners and any other tasks assigned.
Receptionist
LICEO DE ARTE Y TECNOLOGIA
San Juan
01.2013 - 01.2019
- First point of contact with general public
- Processing of all telephone calls and orient interested parties about the school’s admission services
- Record general admission data in computerized systems
- General office and clerical work.
Financial Lines Office Clerk
CARIBBEAN TEMPORARY SERVICES
San Juan
01.2012 - 01.2013
- Processed all insurance claims received using specialized insurance claim software and forwarding the claims receipt to the proper insurance broker for due processing.
Sales Representative
EL DIA DIRECTO
San Juan
01.2010 - 01.2011
- First point of contact for incoming sales calls from new and existing customers
- Provided necessary information on available rate plans and equipment offerings with the objective of selling of a full package or service upgrade plan.
Office and Customer Service Assistant
FLAGSTONE UNDERWRITERS’ REINSURANCE
San Juan
01.2008 - 01.2010
- First point of contact for property and casualty insurance provider, managing busy reception area and the efficient operation of demanding switchboard, handling numerous calls per day
- Provided superior bilingual customer service and accurate information regarding products
- Held key-holder responsibility, opening and preparing office for daily operations paying close attention to adequacy of office materials, inventories, and overall presentation of facilities
- Monitored operational proficiency of office equipment and systems; reacted to and resolved any issues which could impact the fluidity of customer service
- Recognized for efficiency and accuracy in processing inbound calls and taking messages
- Utilized exceptional communication skills to handle complex situations professionally to ensure that successful outcomes were achieved.
Administrative Assistant
RAMIREZ & COMPANY
San Juan
01.2007 - 01.2008
- Supported senior accountant in daily administrative operations and bookkeeping services for a broad client base processing payroll, quarterly and yearly US and PR tax return filings, bank reconciliations, check registry and inventory distribution records, and general journal entries
- Controlled calls, managed documents, and coordinated internal/external meetings
- Achieved track record in operating with little supervision, prioritizing commitments to meet deadlines.
Receptionist
ESTEBAN DISTRIBUTORS
Toa Baja
01.2006 - 01.2007
- Served as first interaction with clients, vendors, and sales personnel meeting/greeting and responding to their needs
- Received and processed telephone orders, delivered documents to warehouse for distribution, and handled processes of customers purchasing merchandise in on-site store
- Guided clients and prospects through the full line of products; closed sales and processed payments
- Enhanced corporate image of the company through excellent customer relation skills opening the door for expanded opportunities.
Education
Bachelor of Arts - Office Systems Management
Inter America University of Puerto Rico
Bayamon, PR05.2006
Skills
- Capacity to assist and support management executives in administrative capacity
- Keyboarding and speed writing
- Organizing and managing corporate filing systems and confidential data
- Drafting business documents (memos, letters, contracts) in Spanish and English
- Producing graphs, tables, presentations, and updating database systems
- Maintaining and operating modern office equipment and systems
- Supporting sales operations and coordinating orders for delivery
- Interacting with clients, addressing inquiries with accuracy and finesse, and servicing needs
- Competence in MS Office (Word, Excel, PowerPoint, Outlook) and QuickBooks Accounting Software
Timeline
Receptionist
BEST PETROLEUM, CORP.
07.2024 - Current
Receptionist
BEST PETROLEUM, CORP.
04.2023 - 07.2024
Receptionist
BEST PETROLEUM, CORP.
04.2022 - 01.2023
Receptionist
BEST PETROLEUM, CORP.
10.2021 - 03.2022
Register Official
LICEO DE ARTE Y TECNOLOGIA
01.2019 - 01.2020
Receptionist
LICEO DE ARTE Y TECNOLOGIA
01.2013 - 01.2019
Financial Lines Office Clerk
CARIBBEAN TEMPORARY SERVICES
01.2012 - 01.2013
Sales Representative
EL DIA DIRECTO
01.2010 - 01.2011
Office and Customer Service Assistant
FLAGSTONE UNDERWRITERS’ REINSURANCE
01.2008 - 01.2010
Administrative Assistant
RAMIREZ & COMPANY
01.2007 - 01.2008
Receptionist
ESTEBAN DISTRIBUTORS
01.2006 - 01.2007
Bachelor of Arts - Office Systems Management
Inter America University of Puerto Rico
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