Liznette Moreno
Aguadilla
Summary
Hardworking, organized and skilled leader with more than 10 years of progressive experience in nursing. Quality-focused Nurse with exceptional career managing clinical nursing functions and direct department activities. Experienced helping staff solve clinical issues and improving resource utilization. Superior work ethic with top strengths in problem solving. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
11
11
years of professional experience
Work History
Population Health Nurse
Interwell Healthcare
04.2023 - Current
- Collaborate with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Develop and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Educate patients and caregivers on healthcare protocols and processes.
- Conducted preoperative risk assessments, ongoing assessments and evaluations to prepare patients for surgery and manage healing process.
Nurse Navigator
Atlantis Healthcare Group Inc
03.2020 - 05.2023
- Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
- Promoted kind, compassionate environment, utilizing active listening and effective communication skills for elderly patients and caregivers.
- Coordinated appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Set clear policies to improve success of infection control measures in departments.
- Investigated outbreaks and revamped control measures to prevent future incidents.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
Hemodialysis Clinical Coordinator
Atlantis Healthcare Group Inc.
07.2016 - 05.2020
- Developed and implemented quality control and assurance procedures for service projects to deliver high standards patient care.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Developed and maintained database of service provided.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Managed and coordinated service teams to achieve successful completion of patient care.
- Communicated with patient/families and service providers to provide updates on work progress.
- Coordinated and monitored service activities to confirm healthcare requirements.
- Resolved patient complaints and issues to drive satisfaction.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
Hemodialysis Registered Nurse
Atlantis Healthcare Group Inc.
07.2015 - 07.2016
- Provided patient education/teaching applicable to patient' s medical condition.
- Referred patient to other disciplines or services as needed (nutrition, social work, etc.)
- Utilized sterile techniques to assess dialysis catheter exit site and to apply dressing on patient' s vascular access (dialysis catheter, arteriovenous access) per protocols.
- Assessed, prepared, and canulate patient' s vascular access (including needle insertion in arteriovenous fistula or grafts according to protocols).
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with patient, families and Physicians through positive attitude and attentive response.
Emergency Room Registered Nurse
Mayaguez Medical Center
10.2012 - 07.2015
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Evaluated and monitored care and services throughout shift to improve quality levels.
- Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
- Maintaining emergency room care standards.
- Team Leader
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
Master of Business Administration - Specialized in Healthcare Organization Management
Columbia Central University
Caguas10.2023
Master of Science - Nursing / Specialty in Elderly Care And Mangement
Columbia Central University
Caguas10.2022
Bachelor of Science - Nursing
University of Puerto Rico
Mayaguez07.2012
Skills
- Community-Based Educational Programs
- Clinical Quality Program Standards
- Medical Programs Implementation
- Accreditation Coordination
- Staff Supervision
- Electronic Medical Record Software
Timeline
Population Health Nurse
Interwell Healthcare
04.2023 - Current
Nurse Navigator
Atlantis Healthcare Group Inc
03.2020 - 05.2023
Hemodialysis Clinical Coordinator
Atlantis Healthcare Group Inc.
07.2016 - 05.2020
Hemodialysis Registered Nurse
Atlantis Healthcare Group Inc.
07.2015 - 07.2016
Emergency Room Registered Nurse
Mayaguez Medical Center
10.2012 - 07.2015
Master of Business Administration - Specialized in Healthcare Organization Management
Columbia Central University
Master of Science - Nursing / Specialty in Elderly Care And Mangement
Columbia Central University
Bachelor of Science - Nursing
University of Puerto Rico
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