Lorenzo Marrero Feliciano
Bayamón
Summary
Dynamic and detail-oriented professional with extensive experience at OSDBJV2 LLC, excelling in cleaning and sanitation while fostering exceptional guest relations. Proven ability to lead teams effectively, ensuring compliance with high standards and enhancing customer satisfaction. Strong problem-solving skills complemented by a commitment to maintaining a safe and efficient work environment.
Overview
19
19
years of professional experience
Work History
Housekeeping Supervisor
OSDBJV2 LLC
06.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeper
OSDBJV2 LLC
03.2022 - 06.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Storage Administrator
Big Pets World Corp
02.2013 - 05.2022
- Contributed to the development of storage policies and procedures that streamlined operations and enhanced overall data management practices.
- Assisted in designing scalable architectures that supported business objectives while adhering to budget constraints and resource limitations.
- Played a key role in successful data center migrations, coordinating closely with cross-functional teams to minimize disruptions during transitions.
- Maximized system availability by performing routine firmware upgrades and applying security patches in a timely manner.
Storage Administrator
Maxi Body
06.2008 - 02.2013
- Collaborated with IT teams for seamless integration of storage solutions into existing infrastructure, improving overall system stability.
- Served as an escalation point for complex technical issues, providing expert guidance in resolving critical incidents quickly and effectively.
- Maintained detailed documentation of storage infrastructure components for easy reference during troubleshooting or upgrade projects.
Technician
Michael Sound Center 2
01.2006 - 06.2008
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
GED -
Professional Technical Institution
Bayamón, Puerto Rico05-2002
High School Diploma -
Escuela Superior Cacique Agueyban
Bayamón, Puerto Rico05-2001
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
Timeline
Housekeeping Supervisor
OSDBJV2 LLC
06.2023 - Current
Housekeeper
OSDBJV2 LLC
03.2022 - 06.2023
Storage Administrator
Big Pets World Corp
02.2013 - 05.2022
Storage Administrator
Maxi Body
06.2008 - 02.2013
Technician
Michael Sound Center 2
01.2006 - 06.2008
GED -
Professional Technical Institution
High School Diploma -
Escuela Superior Cacique Agueyban
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