Cosmetology license
Lourdes Adames
Las Piedras
Summary
Driven spa and hair salon owner with a track record of enhancing client satisfaction and driving business growth through personalized treatments and effective marketing strategies. Skilled in Hair & Spa operations and upselling services, with exceptional communication skills, and financial acumen. Successfully launched referral programs, while increasing revenue and developing a loyal clientele. More than 30 years experience with hair and 2 years with all phases of spa treatments and laser hair removal. Highly effective and comfortable working with people at all levels in organization.
Overview
35
35
2
2
Esthetics License
Work History
Spa Owner
Self-employeed
78 Marc drive , Ridge NY
2023.08 - 2024.05
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Certified with Dermalogica and PCA products and peels.
- Microdermabrasion, and Dermaplaning
- Maintained accurate financial records, tracking expenses, and inventory management.
- Launched successful referral programs that encouraged satisfied clients to recommend the spa to friends and family members, driving additional business growth.
Hair Salon Owner
Self-employeed
05.2004 - 05.2024
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Specialized in Haircuts, Color, Balayage, Blowouts, Conditioning treatments, Straightening Treatments
- Developed a loyal clientele with exceptional communication skills and attention to detail.
- Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
- Increased salon revenue through effective marketing strategies and promotional campaigns.
Bartender
Private Parties/ Part Time
02.2006 - 02.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Advance Esthetics
New York Institute Of Beauty
06.2022
High School Diploma -
Bellport High School
181 Buffalo Avenue Medford NY 1176306.1986
No Degree - Cosmetology
Wilfred Academy
Patchogue NY 1177209.1985
Skills
- Haircuts, color, balayage, highlights, blowouts, conditioning treatments, chemical straighteners
- Facial treatments, microdermabrasion, dermaplaning
- Consulting
- Customer Service
- Relationship Building
- Staff hiring
- Team Oversight
- Business Planning
- Cost Reduction
- Talent Development
- Upselling Services
Certification
Esthetics License
Cosmetology License
Bartender
Languages
English
Native language
Spanish
Upper intermediate
B2
Italian
Elementary
A2
Portuguese
Intermediate
B1
Timeline
Spa Owner
Self-employeed
2023.08 - 2024.05
Bartender
Private Parties/ Part Time
02.2006 - 02.2020
Hair Salon Owner
Self-employeed
05.2004 - 05.2024
Advance Esthetics
New York Institute Of Beauty
High School Diploma -
Bellport High School
No Degree - Cosmetology
Wilfred Academy
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