Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lourdes Castro Gallardo

San Juan

Summary

Earnest individual with experience in community service providing support and guidance to individuals in need based on the ethics. Strong understanding of effectively working with people from diverse backgrounds based on cultural apertutre. Passionate about helping others access needed services.

Overview

3
3
years of professional experience

Work History

Community Service Worker

Instituto Loaíza Cordero
Santurce, Puerto Rico
02.2021 - Current
  • Enhanced community engagement by organizing a outreach programs with the school staff and teachers.
  • Improved overall well-being of the students through effective management with teamwork.
  • Assisted the students in developing and achieving personal goals by providing guidance and support.
  • Assisted the teachers with calls from parents which did not speak Spanish.
  • Provide technical assistance to individuals and/or staff primarily through telephone
    interaction in a dynamic environment, and/or face-to-face contact.
  • Maintained a safe and orderly classroom with the assistance of the teacher.
  • Prepared and assisted a variety of documents, letters, reports, and e-mails with parents and the teachers.
  • Performed office duties such as, photocopying, receive and made calls, and data entry,
    MS Word, PowerPoint, Excel, Publishing, and Outlook.
  • Built positive relationships with parents to involve them in the educational process.
  • Encouraged students with special academic interests to fully pursue those subjects.


Education

Master of Science -

Carlos Albizu University
Old San Juan
05.2025

Bachelor of Science -

Carlos Albizu University
Old San Juan
07.2022

Skills

  • Speaks and comprehend three spanish and english
  • Complete understanding of reading and writing comprehension
  • Good domain of the usage of Microsoft programs and SPSS
  • Able to work independently under minimal supervision
  • Able to avoid situations and solve problems in a short term of time
  • Initiate and promote student Engagement
  • Able to maintain active listening in its totality
  • Capable of critical thinking, analyzing the available variables, facts, and evidence in order to form a proper judgement based on a rational and unbiased analyses

Timeline

Community Service Worker

Instituto Loaíza Cordero
02.2021 - Current

Master of Science -

Carlos Albizu University

Bachelor of Science -

Carlos Albizu University

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Lourdes Castro Gallardo