Lucía Vidal
San Juan
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
2
2
years of professional experience
Work History
Hotel Front Desk Agent
San Juan Airport Hotel
03.2022 - 12.2022
- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Maintain updated records of bookings and payments
Interpreter and Translator
Luma Energy
02.2021 - 10.2021
- Interpreter and translator for Luma engineers
Education
High school diploma -
Liceo Ponceño
Ponce05.2017
Bachelor's degree - Political Science
Pontifical Catholic University of Puerto Rico-Ponce
Ponce05.2022
Skills
- Computer Skills
- Problem Resolution
- Time Management
- Office Management
- Adaptability
- Customer service
- Management
- Data entry
- Accounting
- Customer Accounts Management
Additional Information
- Willing to relocate: Anywhere
Languages
Spanish
Native language
Spanish
Proficient
C2
English
Advanced
C1
Timeline
Hotel Front Desk Agent
San Juan Airport Hotel
03.2022 - 12.2022
Interpreter and Translator
Luma Energy
02.2021 - 10.2021
High school diploma -
Liceo Ponceño
Bachelor's degree - Political Science
Pontifical Catholic University of Puerto Rico-Ponce
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