Luis Gaud-Velez
Overview
29
29
years of professional experience
3
3
years of post-secondary education
Work History
Security Officer
RC Guardianes
Mayaguez
02.2023 - 05.2026
- Conducted regular patrols to identify and mitigate potential security risks.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Enforced company policies and procedures to maintain a secure environment.
- Monitored premises to ensure safety and security for all personnel.
- Assisted in training new security staff on protocols and best practices.
- Completed incident reports to record security or loss prevention incidents.
- Assisted with crowd control during large events held at the facility.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Hardware personel
Ferreteria Miradero
Mayaguez
08.1997 - 06.2003
- Developed innovative ideas and solutions that enhanced team performance and outcomes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Resolved customer issues promptly with knowledgeable and friendly service, promoting high satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Coordinated with team members to achieve project objectives and meet deadlines.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Arts - Budines Administration
Universidad Interamericana
San German, PR 08.1971 - 05.1974
Skills
- Security enforcement
- Access control
- Incident reporting
- Risk assessment
- Emergency response
- Investigative skills
- Checkpoint management
- Premises patrol
- Security screenings
- CCTV surveillance
- CCTV monitoring
- Electronic surveillance
- Visitor tracking
- Badge distribution
- Asset protection
- Investigative skills
- Situation awareness
- Time management
- Team collaboration
- Training delivery
- Customer service
- Effective communication
- Attention to detail
- Shift work experience
- General security
- Entrance control
- Personnel screening
- Patrol operations
- Relationship management
- Military experience
- Event management
- FLUENT IN [LANGUAGE]
- Patrol operations
- CCTV surveillance
- Electronic surveillance
Languages
Spanish
First Language
English
Beginner (A1)
A1
Timeline
Security Officer
RC Guardianes
02.2023 - 05.2026
Hardware personel
Ferreteria Miradero
08.1997 - 06.2003
Bachelor of Arts - Budines Administration
Universidad Interamericana
08.1971 - 05.1974