Luis Perez
Summary
Dedicated server with experience at Hyatt Regency, complemented by roles as a taxi owner and tour guide. Passionate about providing exceptional customer service and creating memorable experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Hyatt Regency
06.2021 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Adventure Tour Guide
Caribbean Breez
02.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Delivered effective safety debriefings to guests to promote safe environment.
Taxi Owner
Self-employed
05.2023 - Current
- Enhanced company reputation by maintaining a clean, comfortable, and well-maintained fleet of taxis.
- Managed daily operations of taxi services, ensuring punctual and reliable transportation.Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Education
High School Diploma -
Chugiak High School
Alaska05.2018
Skills
- Patience and empathy
- Team player attitude
- Guest Engagement
- Hospitality service expertise
- Sales expertise
- Memory retention
- Effective problem solving
- Exceptional customer service
Certification
- Commercial driver's license - department of motor vehicles.
- Taxi and limousine license - taxi & limousine commission.
- Basic electrical, pluming and water heaters.
- Service technician in training (SIT)
Languages
Spanish
Native language
Spanish
Proficient
C2
English
Proficient
C2
Timeline
Taxi Owner
Self-employed
05.2023 - Current
Adventure Tour Guide
Caribbean Breez
02.2022 - 08.2024
Server
Hyatt Regency
06.2021 - 09.2021
High School Diploma -
Chugiak High School
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