Luis Daniel Rivera Rivera
Barceloneta
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. Diligent Store Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
2
2
years of professional experience
Work History
Gap Sales Associate
Gap Factory
Barceloneta, PR
11.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Part Time Sales Associate
rue21
Orlando, FL
11.2022 - 06.2024
- Organized merchandise and managed shipments.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Front End Associate
Walmart
Orlando, FL
08.2022 - 11.2022
- I help people if there are any difficulties in the self checkout and provide customer service.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Gathered shopping baskets and carts and relocated to designated areas.
- Enhanced team communication, organizing brief daily meetings to discuss goals and share updates.
Education
High school diploma - undefined
El Redentor Learning Center
Orlando, FL11.2018
Skills
- Spanish
- Time Management
- English
- Team oriented
- Retail Sales
- Responsible
- Organizational skills
- Fast learner
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Exceptional customer service
Languages
Spanish - Expert
English - Fluent
Timeline
Gap Sales Associate
Gap Factory
11.2024 - 01.2025
Part Time Sales Associate
rue21
11.2022 - 06.2024
Front End Associate
Walmart
08.2022 - 11.2022
High school diploma - undefined
El Redentor Learning Center