Luis Antonio Ramos Reyes
Guaynabo
Summary
Signal Support Systems Specialist promoting 7 years of commitment to the US military with exemplary telecommunications network troubleshooting skills. Adaptable and Dependable subject matter expert in the installation and operation of signal support equipment and the monitoring of network operations. Highly agile at managing multiple priorities and proficient at maintaining all levels of network and system health. Ready to utilize exceptional problem solving and decision making capabilities to secure a new role with a terrific organization. Active Security Clearance.
Overview
7
7
years of professional experience
Work History
Signal Support Systems Specialist
US Army Schofield Barracks Hawaii
11.2020 - 04.2024
- Supervised and assisted over 100 users with signal support systems and terminal devices.
- Created and reviewed signal mission plan designs to determine feasibility of each plan and assess conformance with both safety and security standards.
- Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
- Set up terminal devices, completing prescribed onboarding processes to verify successful integration into existing network frameworks.
- Performed signal diagnostic functions to detect network interruptions and diagnose connection deficits.
- Handled all troubleshooting tasks for signal support services, which included radio, computer, satellite, wire and battlefield automated systems.
- Completed proactive maintenance and repair actions to keep equipment operating at peak levels.
- Identified and resolved equipment malfunctions working with manufacturers or field representatives as necessary to procure replacement parts.
- Maintained system logs and manuals to document testing or operation of equipment.
- Installed and configured radio communications in 17 military vehicles.
- Educated equipment operators on proper use of equipment.
- Attended training committees that wrote training modules for equipment operation and testing.
- Established a training program at the company level resulting in 7 users becoming technically proficient in 4 different types of communications equipment avoiding a "single point of failure" incident.
- Primary "COMSEC" Custodian at the company level.
- Communications hand receipt holder valued in 1.2M dollars worth of equipment
- Provided timely support for unit operations by managing the installation and repair of cable lines and antennas.
- Unit Prevention Leader (Substance Abuse Program) for the 25th ID, 29th BEB, Alpha Company in Schofield Barracks, HI.
- Awarded the Army Achievement Medal (2020)
- Awarded the Army Commendation Medal (2021)
Signal Support Systems Specialist
US Army Fort Campbell
11.2017 - 11.2020
- Installed new wiring and networking hardware in existing facilities and within new construction.
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Trained over 100 users in classroom type sessions to promote useful system knowledge and operations expertise.
- Created over 80 NIPR (Non-secure Internet Protocol Router) and SIPR (Secure Internet Protocol Router) network accounts resulting in users to have computer access in a military network.
- Specialist in charge of the Brigade Video Teleconference calls over a secure network maintaining communications with Garrison and Overseas deployed assets.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Telephone control officer in charge of 23 "classified" cellphone devices ensuring high ranking officers to have mobile communications capabilities on and off duty.
- Retransmission team leader consisting of 5 users ensuring forward deployability and enhancing combat readiness.
- Awarded the Army Achievement Medal (2018)
Signal School Trainee
US Army Fort Gordon
07.2017 - 11.2023
- Upon completion deployed and operated dedicated re-transmission stations and applied technical and military knowledge in different operation environments.
- Computer based training, discussion, laboratories, lectures, practical exercises and simulations on signal system topics.
- Completed an 8 week course dedicated on learning operations security, network essentials, network administration, TCP/IP, switches and routers,cabling, operating systems, computer troubleshooting and maintenance, satellite radios and risk management.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
Education
No Degree - Business Management
InterAmerican University of Puerto Rico
Bayamón, Puerto Rico05-2027
High School Diploma -
Colegio Beato Carlos Manuel Rodriguez
05.2011
Skills
- Organization and Time management
- Adaptability and Flexibility
- Team building and Leadership skills
- Error Troubleshooting
- Network Status Monitoring
- Installation and Maintenance
- Telecommunications Network Planning
- Wire Running and Fiber optics cabling
- Configuring Devices
- Software Implementation
- Technical Support and Assistance
- Mobile Device Management
- Hardware and Software Repair
- Staff Training
- Military experience
- Bilingual
Languages
Spanish
Proficient
C2
English
Proficient
C2
Additional Information
ACTIVE SECRET CLEARANCE
Timeline
Signal Support Systems Specialist
US Army Schofield Barracks Hawaii
11.2020 - 04.2024
Signal Support Systems Specialist
US Army Fort Campbell
11.2017 - 11.2020
Signal School Trainee
US Army Fort Gordon
07.2017 - 11.2023
High School Diploma -
Colegio Beato Carlos Manuel Rodriguez
No Degree - Business Management
InterAmerican University of Puerto Rico
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