Luis E. Rivera
Bayamón
Summary
Detail-oriented professional with 19.5+ years of experience and a proven knowledge of warehouse and factories techniques, quality control analysis, and operating policies & procedures. Aiming to leverage my skills to successfully fill the position where I am most useful at your company.
Overview
25
25
years of professional experience
Work History
Dispensary Technician
Encanto Tree
Bayamón, Puerto Rico
04.2024 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
- Educated patients on the safe consumption of cannabis products while addressing potential side effects or contraindications.
Cultivation Technician
Encanto Tree
Santa Isabel, Puerto Rico
10.2022 - 03.2024
- Maximized resource efficiency by carefully managing water usage, lighting schedules, and temperature controls within the grow facility.
- Implemented integrated pest management strategies to minimize pesticide use while effectively controlling insect populations.
- Participated in ongoing training to expand knowledge base on cannabis strains, genetics, breeding programs, and overall product quality standards.
- Ensured regulatory compliance by maintaining accurate records of cultivation activities and adhering to state guidelines.
- Assisted in inventory management tasks to ensure accurate tracking of plants from seedling stage to final product packaging.
- Conducted routine equipment checks and maintenance tasks for optimal performance during the cultivation process.
- Optimized harvest yield with precise nutrient management and regular pruning of plants.
- Provided guidance to junior technicians on best practices in plant care, fostering an environment of teamwork and continuous improvement.
- Reduced crop loss by promptly identifying and addressing plant health issues, such as pests and diseases.
- Identified plant diseases and researched methods for mitigation.
- Evaluate harvesting conditions and identify obstacles.
Creative Costuming
Walt Disney World Co
Orlando, FL
08.2014 - 05.2021
- Receive and count stock items, and record data manually or using computer.
- Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
- Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
- Mark stock items using identification tags, stamps, electric marking tools, or other labeling equipment.
- Determine proper storage methods, identification, and stock location based on turnover, environmental factors, and physical capabilities of facilities.
- Keep records on the use and/or damage of stock or stock handling equipment.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
- Drive trucks in order to pick up incoming stock or to deliver parts to designated locations.
- Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
- Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
Inventory Clerk
Goya Food Co
Bayamon, PR
03.2000 - 01.2014
- Review documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
- Record production data, including volume produced, consumption of raw materials, or quality control measures.
- Calculate figures, such as required amounts of labor or materials, manufacturing costs, or wages, using pricing.
Education
B.A. - Business Administration
Universidad Interamericana de Puerto Rico-Recinto de Bayamón
Bayamón, PR06.2000
Skills
- English and Spanish Speaker
- Inventory Computer Programs
- Multiple Warehouse Motorize Equipment
Timeline
Dispensary Technician
Encanto Tree
04.2024 - Current
Cultivation Technician
Encanto Tree
10.2022 - 03.2024
Creative Costuming
Walt Disney World Co
08.2014 - 05.2021
Inventory Clerk
Goya Food Co
03.2000 - 01.2014
B.A. - Business Administration
Universidad Interamericana de Puerto Rico-Recinto de Bayamón