Luis Garcia Rivera
Fajardo
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
Work History
Merchandising Team Lead/Supervisor
Sam’s club
North Richland Hills, Texas
08.2019 - 05.2024
- Managed staff scheduling activities such as vacation requests or shift changes.
- Monitored daily operations of the merchandising team including order fulfillment and returns processing.
- Implemented promotional campaigns to increase sales volume.
- Developed and implemented merchandising strategies to increase sales and profitability.
- Assisted in developing visual displays for products in store aisles or shelves.
- Created merchandise reports to track sales performance and stock levels.
- Conducted regular meetings with team members to discuss goals, objectives, and challenges.
- Identified areas of improvement in existing procedures and processes and proposed solutions.
- Reviewed inventory records regularly to ensure accuracy of information.
- Provided guidance and training to new employees on merchandising policies, procedures, and standards.
- Resolved customer complaints regarding merchandising issues in a timely manner.
- Evaluated employee performance on an ongoing basis providing constructive feedback as needed.
- Planned special events or promotions associated with store opening or holiday seasons.
- Developed and implemented strategies to improve the efficiency of the merchandising team.
- Supervised stocking activities ensuring that shelves are adequately stocked at all times.
- Collaborated with company managers regarding product pricing, promotions and markdowns.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Created new strategies for improving customer service standards within the organization.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Directed and supervised team of 25 employees in daily operations.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Executed yearly inventories to determine performance.
Stand-Up Forklift Driver
Sam’s Club
North Richland Hills, Texas
10.2018 - 08.2019
- Ensured safe operation of the lift truck at all times by following established safety procedures and guidelines.
- Performed daily inspections of equipment to ensure safety and proper functioning.
- Maintained accurate inventory records to track product movement.
- Organized warehouse storage space to maximize efficiency and minimize clutter.
- Communicated with co-workers regarding forklift operations, loading and unloading instructions, and any potential hazards present in the workplace.
- Worked closely with supervisors and other team members to coordinate workflow efficiently.
- Provided assistance with other duties, such as stocking shelves and packing boxes, when needed.
- Assisted with unloading incoming shipments from vendors using the forklift.
- Operated stand-up forklift to move and stack product in warehouse.
- Stacked empty pallets neatly in designated areas after use.
- Transported material between storage areas, machines, and departments within the facility.
- Loaded and unloaded materials onto trucks for shipment.
- Packaged, labeled and tagged goods before transfer.
- Tied and secured loads to prevent shifting or damage to items.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Used handheld scanners for warehouse management system compliance.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Drop necessary merchandise to ensure stocking levels are 100% as expected.
O/N Stocking Associate/Receiving Associate
Sam’s Club
North Richland Hills, Texas
04.2018 - 10.2018
- Ensured compliance with company policies and procedures related to receiving activities.
- Verified that products were correctly labeled and placed in appropriate storage areas.
- Unloaded containers from trucks and organized material onto pallets according to product type.
- Maintained accurate records of received inventory including tracking numbers, dates, and supplier information.
- Collaborated with other departments within the organization to coordinate timely delivery of goods.
- Organized incoming merchandise and supplies in designated areas of the warehouse.
- Assisted with loading and unloading trucks when needed during peak seasons or high volume periods.
- Prepared shipping documents such as bills of lading, labels, invoices.
- Utilized forklift to move materials around warehouse as needed.
- Completed paperwork associated with receiving process including purchase orders, manifests.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Fleet Service Clerk
Envoy Air
Dallas, Texas
08.2015 - 06.2016
- Adhered to safety guidelines when handling hazardous materials or equipment.
- Ensured compliance with FAA regulations related to airfield operations, safety requirements, and hazardous materials transportation laws.
- Collaborated with team members to complete tasks efficiently and on time.
- Inspected all incoming and outgoing cargo for proper documentation, weight, and balance.
- Operated a variety of motorized ground support equipment such as forklifts, tugs, belt loaders.
- Performed daily inspections on all ground equipment and vehicles.
- Coordinated with dispatch personnel to ensure timely departure and arrival of flights.
- Assisted with the loading and unloading of cargo onto aircrafts.
- Utilized handcarts and safe lifting protocols to transport and relocate baggage, cargo and freight items.
- Communicated with flight dispatch personnel regarding incoming or outgoing aircraft.
- Guided aircraft hand using signals and batons to promote safe ground travel.
- Emptied aircraft lavatory systems and replenished sanitizer fluid.
- Towed, positioned and locked aircraft to secure.
- Loaded, stowed and unloaded baggage or cargo for crew or passengers.
- Removed trash and recyclables from aircraft interior.
- Applied fluid to aircraft surfaces to remove ice.
Cook
Burger Shack
Luquillo, Puerto Rico
08.2013 - 04.2015
- Ordered supplies as needed for the kitchen.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Monitored stock levels of food items and ordered more when necessary.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Received and stored food and supplies.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Deli Associate
Walmart
North Richland Hills, Texas
- Followed all safety regulations when handling knives or operating machinery such as slicers or grinders.
- Rotated product on shelves to ensure freshness and quality standards were met.
- Performed daily opening and closing duties such as cleaning up spills, sanitizing surfaces.
- Ensured that all food items were stored at appropriate temperatures according to health code standards.
- Weighed portions accurately using scales for bulk items such as cheese or cold cuts.
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Cleaned work areas regularly to maintain hygiene standards established by the company.
- Checked expiration dates on packaged goods before placing them on display.
- Maintained cleanliness of deli area, including tables and counters.
- Operated slicers, scales, wrappers, grinders, and other equipment to prepare food items for sale.
- Provided accurate information about product ingredients upon request.
- Stocked shelves with a variety of deli meats and cheeses in accordance with company guidelines.
- Followed recipes and customer requests to prepare meals.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Worked with customers placing large or specialized orders, providing samples, and recommendations and responding to requests.
- Documented and entered special orders for event catering and party trays.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
High School Diploma -
Escuela Vocacional Ana Delia Flores
Fajardo, Puerto Rico05-2013
Some College (No Degree) - Industrial Automatization
Universidad De Puerto Rico Recinto De Carolina
Carolina, Puerto RicoSkills
- Stock control
- Performance Analysis
- Customer Service
- Critical Thinking
- Attention to Detail
- Inventory Control
- Sales Development
- Staff Supervision
- Problem-solving abilities
- Task Prioritization
- Excellent Communication
- Accurate Recordkeeping
- Teamwork and Collaboration
- Information Sourcing
- Staff Training
- Multitasking
- Relationship Building
- Reliability
- Adaptability
Languages
Spanish
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Merchandising Team Lead/Supervisor
Sam’s club
08.2019 - 05.2024
Stand-Up Forklift Driver
Sam’s Club
10.2018 - 08.2019
O/N Stocking Associate/Receiving Associate
Sam’s Club
04.2018 - 10.2018
Fleet Service Clerk
Envoy Air
08.2015 - 06.2016
Cook
Burger Shack
08.2013 - 04.2015
Deli Associate
Walmart
High School Diploma -
Escuela Vocacional Ana Delia Flores
Some College (No Degree) - Industrial Automatization
Universidad De Puerto Rico Recinto De Carolina
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