LUIS R GERENA MOLINA
Urb. Rio Piedras Heights Calle Portugués 135 San Juan
Overview
10
10
years of professional experience
Work History
Pavia Breast Center Imaging Coordinator
Pavia Hospital
10.2022 - 04.2024
- Applies professionalism in reception of patients and family members into the woman imaging center.
- Manage and supervise a team of registers including prepares schedules and payroll.
- Interviews patients to obtain all necessary information and coordinated and scheduled appointments.
- Ensure that registrars comply with the required document for billing such as identification , insurance cards,pre-certifications/authorizations for all required patient procedures and calculates and collects patient liable amounts.
- Ensured accurate patient billing by diligently verifying coding procedures correctly.
- Provided exceptional customer service, addressing patient concerns and answering questions related to imaging procedures.
Account Payable Clerck
Pavia Hospital
02.2020 - 10.2022
- Receives correspondence from suppliers and collates it with the respective leads and purchase orders daily.
- Review invoice, lead and purchase order information that agrees in quantity, price and final amount to be registered in GL and subsequently paid. Code invoices to the corresponding GL accounts.
- Notify the department that placed the purchase order of any findings or differences to see if an adjustment to the invoice or missing information is appropriate.
- Collaborate with the preparation of checks, and verify against invoice to ensure that all data is correct before printing check or preparing payment by ACH.
- Receives monthly account statements and reconciles them, and coordinates meetings with account representatives to obtain information and maintain reconciled accounts, and clarify any differences between invoices and purchase orders
- Interacted with supplier by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Responsible for notifying any situation with suppliers that affects the service to the hospital and/or patients.Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Perform any other tasks that are assigned for accounts payable such as providing data for audit and other required reports to Finance.
Patient Registration Clerck
Pavia Hospital
06.2014 - 02.2020
- Prepare the emergency or admission medical record with the required patient personal, demographic and medical plan information.
- Collect the deductible from patients according to the medical plan, at the end of the shift prepare the assigned cash balance.
- Reduced errors in insurance billing by carefully verifying insurance details during patient registration.
- Managed difficult situations involving upset or frustrated patients with empathy and professionalism, ultimately resolving issues effectively.
- Enhanced patient experience through friendly interactions and efficient service during registration.
- Collaborated with medical staff to ensure timely and accurate communication of patient information for optimal care delivery.
- Created an environment of teamwork among colleagues by offering support and assistance when needed, fostering positive working relationships.
Education
Accounting Basic Course
Universidad Sagrado Corazon
San Juan03.2022
BBA - Publishing And Graphic Desing
UPR Carolina
Carolina05.2010
High School Diploma -
Luz America Calderon
Carolina05.2006
Skills
- Teamwork and Cooperation
- HIPAA Compliance
- Scheduling Optimization
- Patient Advocacy
- Administrative Leadership
- Workflow Optimization
- Multidisciplinary team collaboration
Timeline
Pavia Breast Center Imaging Coordinator
Pavia Hospital
10.2022 - 04.2024
Account Payable Clerck
Pavia Hospital
02.2020 - 10.2022
Patient Registration Clerck
Pavia Hospital
06.2014 - 02.2020
Accounting Basic Course
Universidad Sagrado Corazon
BBA - Publishing And Graphic Desing
UPR Carolina
High School Diploma -
Luz America Calderon
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