Lusmar Mercedes
Cabo Rojo
Summary
Proven to excel in high-pressure environments, my tenure at Indios De Mayaguez BSN refined my ability to manage multiple tasks efficiently, ensuring guest satisfaction through meticulous cleanliness and adept order taking. My proactive approach significantly contributed to repeat business, showcasing my strong multitasking and complaint handling skills.
Overview
1
1
year of professional experience
Work History
Waitress Trainee
Indios De Mayaguez BSN
Mayagüez, Puerto Rico
05.2023 - Current
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Associate of Science - Kinesiology
Universidad De Puerto Rico
Mayagüez, Puerto Rico05.2027
Skills
- Cleanliness
- Table Setting
- Order Taking
- Handling Complaints
Cook
I can make any type of food you want. I can decorate any dish or cake.
Timeline
Waitress Trainee
Indios De Mayaguez BSN
05.2023 - Current
Associate of Science - Kinesiology
Universidad De Puerto Rico