Luzaida Pérez Meléndez
Carolina
Summary
Licensed Practical Nurse with over 12 years of experience in healthcare and 3 years as a Bachelor of Science in Nursing (BSN). Background includes case management, clinical auditing, utilization review, and direct patient care. Exceptionally organized and detail-oriented, with advanced proficiency in electronic medical records and healthcare documentation. Recognized for being empathetic, disciplined, a fast learner, and a strong team player. Excellent communicator with proven ability to stay calm and solution-focused under pressure. Committed to contributing to healthcare organizations through a balance of clinical expertise and administrative efficiency.
Overview
18
18
years of professional experience
Work History
Case Manager
UDH Universitario
01.2024 - Current
- Coordinate services and durable medical equipment for patients.
- Plan discharges through patient-centered interventions.
- Ensure compliance with Medicare care guidelines and continuity of care.
QA Nurse Reviewer (Auditor)
Clinical Medical Services
01.2023 - 01.2024
- Conducted internal audits to ensure adherence to Medicare guidelines.
- Reported non-compliant cases and submitted documentation to health plans.
- Reviewed nursing department procedures to maintain quality standards.
LPN Nurse – Primary Health Services (PNS)
CDT Amelia
Guaynabo
01.2022 - 12.2022
- Company Overview: Guaynabo Medical Mall
- Performed triage and vital signs.
- Managed electronic referrals and provided clerical support.
- Collaborated with physicians in gathering patient data.
- Managed MCS Advantage metrics and tasks related to electronic authorizations.
- Guaynabo Medical Mall
LPN Nurse – Medical-Surgical Unit
Hospital Auxilio Mutuo
01.2020 - 12.2021
- Administered patient care including hygiene, feeding, and toileting.
- Assisted patients with gastro tubes and tracheostomies per medical order.
- Maintained accurate documentation in electronic medical records.
LPN Nurse – Surgery and Telemetry
Hospital Pavía Santurce
Santurce
01.2011 - 12.2012
- Monitored telemetry and vital signs.
- Performed wound care, Foley catheter insertion, and personal hygiene.
LPN Nurse – Pediatric Care
Casa Cuna de San Juan
San Juan
01.2008 - 12.2011
- Provided personal hygiene and vital signs monitoring for pediatric patients.
Education
Bachelor of Science - Nursing
Nuc University Online
01.2023
Associate Degree - Nursing
Nuc University Online
01.2021
Phlebotomy Certification -
01.2012
Practical Nursing Diploma -
Instituto de Banca y Comercio (IBC)
01.2008
Skills
- Care coordination
- Medicare compliance
- Discharge planning
- Electronic medical records
- Patient assessment
- Communication skills
- Problem solving
- Critical thinking
- Documentation proficiency
- Organization and multitasking
- Interdisciplinary collaboration
- Medical records management
- Utilization review
- Internal auditing
Languages
English
Intermediate
B1
Timeline
Case Manager
UDH Universitario
01.2024 - Current
QA Nurse Reviewer (Auditor)
Clinical Medical Services
01.2023 - 01.2024
LPN Nurse – Primary Health Services (PNS)
CDT Amelia
01.2022 - 12.2022
LPN Nurse – Medical-Surgical Unit
Hospital Auxilio Mutuo
01.2020 - 12.2021
LPN Nurse – Surgery and Telemetry
Hospital Pavía Santurce
01.2011 - 12.2012
LPN Nurse – Pediatric Care
Casa Cuna de San Juan
01.2008 - 12.2011
Bachelor of Science - Nursing
Nuc University Online
Associate Degree - Nursing
Nuc University Online
Phlebotomy Certification -
Practical Nursing Diploma -
Instituto de Banca y Comercio (IBC)