Lydia Rivera Rivera
Bayamón
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
31
31
years of professional experience
Work History
Coordinator Support Services
Sociedad Americana Contra El Cáncer De PR
02.2022 - Current
- Organized company-wide events that boosted employee morale and cultivated team spirit within the organization.
- Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Entered data, generated reports, and produced tracking documents.
Executive Assistant
Centro De Estudios Avanzados De Puerto Rico Y El Caribe
01.2020 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Academic Advisor
University Of Phoenix, PR Campus
09.2000 - 10.2018
- Improved retention rates by providing personalized guidance to students at various stages of their academic journey.
- Promoted a positive learning environment with effective communication and collaborative problem-solving strategies.
- Assisted students in identifying career goals and aligning them with appropriate academic programs.
- Provided ongoing support for students experiencing academic difficulties, resulting in improved performance.
- Collaborated with faculty members to develop targeted interventions for academically at-risk students.
- Managed caseloads effectively, prioritizing tasks based on urgency and importance while maintaining high-quality service delivery.
Bakery Manager
La Bayamonesa
08.1992 - 02.2000
- Developed and maintained strong relationships with suppliers to ensure timely delivery of raw materials.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Maintained and controlled inventory of baked goods.
Education
Master of Science - Counseling
University of Phoenix
Guaynabo, Puerto Rico05.2009
MBA - Human Resources
University of Phoenix
Guaynabo, Puerto Rico10.2004
Bachelor of Science - Secretarial Studies And Office Administration
Caribbean University
Bayamón, Puerto Rico10.1982
Skills
- Recordkeeping
- Document Management
- Contract Management
- Information Collection
- Patient Registration
- MS Office
- Customer Service
- Strategic Planning
- Effective Communication
- Time Management
Timeline
Coordinator Support Services
Sociedad Americana Contra El Cáncer De PR
02.2022 - Current
Executive Assistant
Centro De Estudios Avanzados De Puerto Rico Y El Caribe
01.2020 - Current
Academic Advisor
University Of Phoenix, PR Campus
09.2000 - 10.2018
Bakery Manager
La Bayamonesa
08.1992 - 02.2000
Master of Science - Counseling
University of Phoenix
MBA - Human Resources
University of Phoenix
Bachelor of Science - Secretarial Studies And Office Administration
Caribbean University
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