Madeline Navarro
Clearwater
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Total Energies
06.2021 - 07.2023
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Monitored areas for security issues and safety hazards.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Cashier
Supermax
03.2017 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
Administrative Support Assistant
J ProMotion
11.2017 - 08.2018
- Troubleshot and fixed process hang-ups to maintain swift flow of daily tasks.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Bachelor of Arts - Criminal Justice And Criminology
Universidad Ana G. Mendez
San Juan 06.2023
Certificate - Forensic Investigation
Universidad Interamericana
Caguas 05.2021
Skills
- Product Restocking
- Money Handling
- Meeting Quotas
- Team Contribution
- Active Listening
- Protocol Development
- Employee Training
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Cashier Team Lead
Total Energies
06.2021 - 07.2023
Administrative Support Assistant
J ProMotion
11.2017 - 08.2018
Cashier
Supermax
03.2017 - 06.2021
Bachelor of Arts - Criminal Justice And Criminology
Universidad Ana G. Mendez
Certificate - Forensic Investigation
Universidad Interamericana
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