Magda Correa
Rio Grande
Summary
Driven and adaptable professional with background in educational and customer service environments, seeking to transition into new field. Eager to apply these transferrable skills to new and challenging role.
Overview
8
8
years of professional experience
Work History
English Tutor
Cosey
02.2024 - 06.2024
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Kindergarten Teacher
Colegio Alyaner
08.2022 - 05.2023
- Built positive relationships with students and families for safe, trusted learning support.
- Enhanced classroom management by establishing clear expectations, rules, and routines.
- Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
- Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
Concierge & Tour Desk Agent
Dragonfly Adventures
02.2016 - 06.2017
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Bachelor of Arts - Tourism And Hospitality
Universidad De Puerto Rico
Carolina, Puerto Rico06-2011
Skills
- Strong vocabulary skills
- Bilingual in English and Spanish
- Customer service
- Motivating students
- Organizational and time management skills
- Conflict resolution techniques
- Active listening
- Critical thinking
- Microsoft Office Suite
- Filing
Languages
Spanish
Native language
English
Proficient
C2
Timeline
English Tutor
Cosey
02.2024 - 06.2024
Kindergarten Teacher
Colegio Alyaner
08.2022 - 05.2023
Concierge & Tour Desk Agent
Dragonfly Adventures
02.2016 - 06.2017
Bachelor of Arts - Tourism And Hospitality
Universidad De Puerto Rico
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