Magda Marquez
Guaynabo
Summary
Experienced Property Management Professional with over 6 years in leadership, customer service, and compliance within residential and commercial properties. Proven ability to build strong client and vendor relationships, manage certifications, coordinate maintenance, and ensure compliance with Housing and Fair Housing regulations. Recognized as a motivated, detail-oriented, and adaptable leader with excellent communication and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
ASSISTING MANAGER
Kingbird Property Management
01.2023 - 01.2024
- Assisted the management company with client relations and property needs.
- Managed certificates for the property.
- Coordinated with vendors for property maintenance and repairs.
- Supported overall operations to ensure smooth property management.
ASSISTANT PROPERTY MANAGER
National Church Residences
05.2015 - 12.2020
- Handled annual HUD and Tax Credit recertifications, including file management and Yardi uploads.
- Managed move-ins/outs, applications, waiting lists, and resident communications.
- Collected and deposited monthly rents; performed month-end closing and HAP consolidation.
- Entered and processed invoices, coordinated inspections (fire drills, REAC, common areas).
- Oversaw vendor contracts, work orders, and purchasing of supplies and materials.
REIMBURSEMENT SPECIALIST
Surgical Solutions
10.2012 - 02.2014
- Coordinated orthopedic medical trays for hospital surgeries.
- Managed inventory, insurance authorizations, quotes, and invoices.
- Provided support to customers and medical providers.
PROVIDER SERVICES REPRESENTATIVE
Humana Health
01.2008 - 11.2011
- Assisted medical providers by verifying claims, checks, and benefits.
- Ensured accuracy and compliance with services rendered.
Education
Bachelor of Science - Human Biology
University of Puerto Rico
Skills
- Fair Housing regulations and compliance expertise
- Customer service and resident relations
- Management preparedness for emergencies (hurricanes, flooding, earthquakes, power outages, COVID-19)
- Vendor coordination and contract management
- Strong problem-solving and conflict resolution
- Ability to work under pressure and meet compliance deadlines
- Proficient in advertising and marketing strategies
- Adaptability to changes in systems and company procedures
- Loyalty to company ethics and standards
Certification
- 2019 Fair Housing Training – NCR University Learning Center
- 2019 Corporate Compliance and Code of Conduct – NCR University
- 2019 Cultural Competence – NCR University Learning Center
Timeline
ASSISTING MANAGER
Kingbird Property Management
01.2023 - 01.2024
ASSISTANT PROPERTY MANAGER
National Church Residences
05.2015 - 12.2020
REIMBURSEMENT SPECIALIST
Surgical Solutions
10.2012 - 02.2014
PROVIDER SERVICES REPRESENTATIVE
Humana Health
01.2008 - 11.2011
Bachelor of Science - Human Biology
University of Puerto Rico