Summary
Overview
Work History
Education
Skills
Websites
Type Of Work
Languages And Certifications
Coaching Competences
References
Timeline
Generic

María B Vázquez

San Juan

Summary

Dynamic Transformation Agent with a proven track record at Learning Innovation Catalyst, excelling in workshop facilitation and teacher development. Adept at building rapport and trust, I enhance customer satisfaction through effective communication and tailored support. Committed to fostering professional growth, I leverage differentiated instruction to empower educators and improve student outcomes.

Overview

40
40
years of professional experience

Work History

Transformation Agent/Professional Learning Coach

Learning Innovation Catalyst/Your way Learning
San Juan
06.2018 - Current
  • Assisted customers with placing orders, answering questions about products, availability, product uses, and credit terms.
  • Provided customer service to clients through phone, internal platform system, and email communication.
  • Performed administrative tasks such as data entry, filing paperwork, updating databases, and preparing reports.
  • Developed customer relationships and ensured satisfaction with services.
  • Attended team meetings regularly to discuss updates on products, services, and policy changes.
  • Maintained accurate records of all customer interactions, processed customer accounts, and filed documents.
  • Utilized computer systems for tracking, information gathering, and/or troubleshooting.
  • Developed and maintained strong relationships with clients and stakeholders.
  • Responded to client inquiries and resolved issues promptly.
  • Conducted due diligence on behalf of clients for various transactions.
  • Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
  • I observed classrooms to provide feedback for teachers on their instruction methods.
  • Encouraged collaboration between teachers across grade levels or departments.

Continuing Education Coordinator

Kinesis Foundation
San Juan
10.2016 - 06.2017
  • Tracked registrations and maintained accurate records of attendance for all courses.
  • Collaborated with academic departments across campus to ensure alignment of curricula with current trends in professional development.
  • Created marketing materials to promote continuing education courses.
  • Coordinated special events such as conferences, seminars, or webinars related to professional development topics.
  • Maintained a database of alumni who have completed continuing education courses.
  • Monitored course evaluations submitted by participants and provided feedback to instructors.

Vice-Principal ES/Project Learder/Math Teacher

Academia Perpetuo Socorro
San Juan
08.1985 - 09.2016
  • Collaborated with administrators to create effective policies related to school safety and discipline.
  • Evaluated teacher performance using established criteria such as lesson planning effectiveness and classroom management skills.
  • Investigated complaints made against faculty or staff according to established procedures while ensuring fairness throughout the process.
  • Developed and implemented school-wide systems for monitoring student performance and progress.
  • Developed emergency response protocols for addressing incidents ranging from natural disasters to active shooter situations.
  • Resolved conflicts between students, parents, staff members, or community members through mediation sessions.
  • Coordinated professional development activities for faculty members on topics such as technology integration and differentiated instruction.
  • Monitored student attendance records to identify patterns of truancy or other potential problems.
  • Assisted in the recruitment of new teachers by interviewing candidates and making hiring recommendations.
  • Maintained an up-to-date knowledge base on emerging trends in education policy at both local and national levels.
  • Analyzed data from standardized tests to inform decisions about curriculum changes or resource allocation.
  • Worked with parents to help improve student behavior and academic performance.
  • Evaluated and chose new technologies and curricula for classroom use.
  • Devised and oversaw new programs for faculty development.
  • Facilitated staff meetings to convey policy changes and hear employee input.
  • Maintained continuity of leadership and made decisions quickly when standing in for professionals.
  • Evaluated student behavior issues by reviewing established discipline standards and noting trends in infractions.
  • Met with teachers to review current classroom policies and determine strategies for improvement.
  • Collaborated with various departments to support and establish programs, lessons, and student activities.
  • Enforced student and faculty discipline policies.
  • Monitored and evaluated the performance of school employees.
  • Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
  • Visited classrooms to evaluate teacher instructional techniques as part of the annual evaluation cycle.
  • Monitored school administration activity and implemented policies to support student safety, inclusion, and academic success.
  • Encouraged and voiced positive feedback to mentor and motivate new teachers.
  • Informed students and parents of policies and procedures regarding student behavior and disciplinary actions.
  • Developed positive relationships with school students, teachers, and the local community.
  • Interacted positively with staff to demonstrate professional conduct expectations of teaching and administrative personnel.
  • Met and listened to student concerns to encourage, guide, and assist, resulting in improved academics.
  • Oversaw after-school programs and monitored activities for a safe and encouraging learning environment.
  • Visited classrooms to evaluate teacher instructional techniques as part of the annual evaluation cycle.
  • Developed positive relationships with school students, teachers, and the local community.
  • Planned and led professional development activities for teachers, administrators and support staff.
  • Oversaw day-to-day work of classroom teachers, administrative staff and school personnel to expertly serve students' needs and meet district and state standards.
  • Cultivated positive relationships with parents and staff to facilitate school operations and student success.
  • Observed teaching methods and examined learning materials to determine areas needing improvement.
  • Enforced school rules for attendance, discipline and honesty.
  • Supervised after school activities such as clubs or sports teams.
  • Assessed student performance through tests, quizzes and other assessments.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Organized parent conferences throughout the year to discuss student progress.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Prepared and graded subject tests for students.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.

Education

Master of Science - Public Health Education

Universidad De Puerto Rico-Medical Science Campus
San Juan, Puerto Rico

Bachelor of Arts - Elementary Education

Universidad De Puerto Rico Recinto San Juan
San Juan, Puerto Rico

Skills

  • Workshop facilitation
  • Adult training
  • Teacher development
  • Rapport and trust building
  • Differentiated instruction
  • Clear communication
  • Lesson planning
  • Emotional support
  • Relationship management
  • Flexible learning techniques
  • Individual and small-group instruction
  • Attention to detail
  • Professional development
  • Team collaboration
  • Instructional feedback
  • Customer service and satisfaction

Type Of Work

  • Part-time
  • Remote (20 - 30 hrs/week)

Languages And Certifications

  • Spanish, First Language
  • English, B2 - Upper Intermediate
  • Licensed Puerto Rico Tenure teacher certification, #221
  • Google Certified Educator 1, 2024

Coaching Competences

  • Workshop Comprehension: A trained workshop facilitator specializing in adult training and teacher development. My sessions foment differentiated instruction, clear communication, and flexible learning techniques.
  • Relationship Building: Adept at building rapport and trust, I am good at creating supportive environments for educators.
  • Data-Driven Transformation: Collaborated in leading comprehensive school transformation projects, utilizing data and observations to shift mindsets and instructional practices.

References

References available upon request.

Timeline

Transformation Agent/Professional Learning Coach

Learning Innovation Catalyst/Your way Learning
06.2018 - Current

Continuing Education Coordinator

Kinesis Foundation
10.2016 - 06.2017

Vice-Principal ES/Project Learder/Math Teacher

Academia Perpetuo Socorro
08.1985 - 09.2016

Master of Science - Public Health Education

Universidad De Puerto Rico-Medical Science Campus

Bachelor of Arts - Elementary Education

Universidad De Puerto Rico Recinto San Juan

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María B Vázquez