Marco Roman
Arecibo
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Helpful professional commended as valuable team player with expertise . Ready to bring years of relevant work experience to new position in industry in surrounding area.
Overview
30
30
years of professional experience
Work History
Technician
Manpower Employment Agency
10.2021 - 01.2022
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Operated varied hand and power tools to complete repairs.
Manager
CINTAS, Professional Uniform and Facility Services
07.2002 - 11.2012
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Technician/Owner
At Best Lock Smith
02.1995 - 03.2002
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Education
High School Diploma -
Evander Chiles
Bronx NY06.1993
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Power Tools and Equipment
- Troubleshooting
- Maintenance and repairs
- Installation and Repair
- Quality Control
- Mechanical Knowledge
- Equipment Maintenance
- Work Planning and Prioritization
- System Troubleshooting
- Repair services
- Equipment Repair
- Relationship Building
- Safety Equipment
- OSHA Compliance
- Electrical repair
- Extensive Organizational Skills
- Performance Improvement
- Hardware Installation
- Tech-Savvy
- Assembly and production
- Blueprint Reading
- System Tests
- General Plumbing
- Residential construction
- Drywalling
Languages
English
Upper intermediate
B2
Spanish
Upper intermediate (B2)
Timeline
Technician
Manpower Employment Agency
10.2021 - 01.2022
Manager
CINTAS, Professional Uniform and Facility Services
07.2002 - 11.2012
Technician/Owner
At Best Lock Smith
02.1995 - 03.2002
High School Diploma -
Evander Chiles
Similar Profiles
Lisa HenningsenLisa Henningsen
Toll Collector at Manpower Employment AgencyToll Collector at Manpower Employment Agency
Laura KeatonLaura Keaton
CP RECRUITER at Manpower Employment AgencyCP RECRUITER at Manpower Employment Agency
Jacqueline McKownJacqueline McKown
Data Entry Clerk/Background Unit at Manpower Employment Agency/DCFS ContractData Entry Clerk/Background Unit at Manpower Employment Agency/DCFS Contract