Marcos A Ramos Bonilla
Carolina
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
15
15
years of professional experience
Work History
Brand Promoter
Samsung-Cheil
09.2023 - 12.2025
- Boosted brand awareness by implementing targeted marketing strategies and engaging promotional events.
- Enhanced customer engagement for increased sales through product demonstrations and personalized interactions.
- Maintained a strong presence at trade shows and industry events to network with potential clients and showcase the brand''s offerings.
- Assisted in the development of eye-catching visual merchandising displays to attract customers and drive sales growth.
- Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
City Carrier Assistant
USPS
06.2021 - 04.2022
- Receiving mail from the distribution center and organizing it into an efficient system for sequential delivery
- Delivering mail in a vehicle or on foot along a predetermined route, maintaining the established schedule
- Assisting customers along the route with their postal needs, including providing change of address forms when requested or selling postage to customers requiring it
Sales Associate
CVS Health
03.2021 - 06.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built trusting relationships with customers by making personal connections..
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
IT Security
Sheriff Security Services
12.2017 - 07.2019
- Oversaw more than 60 computers of the company by monitoring, configuring and maintaining all hardware and software
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Oversaw premises to identify security risks to promote employee and visitor safety.
- Developed and implemented innovated connectivity network configurations which remarkably boosted the network overall
Assistant Manager
Global Tech (Gadget Studio By Otto)
10.2015 - 12.2016
- Supported sales management initiatives to optimize business development.
- Enhanced sales by implementing merchandising and promotional improvements.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
Petroleum Supply Specialist
US ARMY
09.2010 - 09.2015
- Handled and transported fuel to vehicles and aircraft.
- Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
- Assembled refueling systems and equipment and performed quality assurance.
- Tested fuel products and handled hazardous materials.
Education
Bachelor (78 Credits) - Information Technology, Networks And Security
Columbia Central University
Caguas09-2026
Skills
- Windows Operating Systems
- Office 365
- Public Speaking
- Customer service
- Risk assessments
- Training and Development
- Supervision
- Diagnose and Repair Computers
- Data management
- Exceptional troubleshooter
- Sales Expertise
- Product Demonstration
- Hardware diagnostics
- Troubleshooting skills
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Brand Promoter
Samsung-Cheil
09.2023 - 12.2025
City Carrier Assistant
USPS
06.2021 - 04.2022
Sales Associate
CVS Health
03.2021 - 06.2021
IT Security
Sheriff Security Services
12.2017 - 07.2019
Assistant Manager
Global Tech (Gadget Studio By Otto)
10.2015 - 12.2016
Petroleum Supply Specialist
US ARMY
09.2010 - 09.2015
Bachelor (78 Credits) - Information Technology, Networks And Security
Columbia Central University
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