MARIA F TUBERQUIA RESTREPO
SAN JUAN
Overview
17
17
years of professional experience
Work History
Medical Assistant
Nova Derm
Bayamon, Puerto Rico
09.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Empowered patients through education on self-management techniques for chronic conditions.
Dental Assistant
Silva Connected Health Professionals
Guaynabo, PR
01.2016 - Current
- Exceeded in secretarial tasks such as answering phone calls, scheduling appointments, keeping patient's files in order, billing and coding and any other important office task
- Assisted the dentist by understanding each patient's case and anticipating the procedure or instrument required
- Took intra-oral and panoramic radiographs
Server, Bartender and Floor Manager
Outback Steakhouse
Isla Verde, PR
01.2008 - Current
- Promoted from server and bartender to floor manager to lead fifteen employees
- Tasked with communicating and executing the restaurant's expectations on customer service, cleanliness and overall experience
- Handling of customer complaints and guarantee the restaurant is always in line with health inspections
Education
Associate Degree - Dental Assistant with Extended Functions
Mech Tech College
San Juan, Puerto Rico01.2015
Skills
- Multitasking
- CPR Certified
- Proficient in Mac and Windows OS
- Knowledgeable in health insurance practices
- Experienced in customer service
- Phlebotomy technician certified
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Medical Assistant
Nova Derm
09.2019 - Current
Dental Assistant
Silva Connected Health Professionals
01.2016 - Current
Server, Bartender and Floor Manager
Outback Steakhouse
01.2008 - Current
Associate Degree - Dental Assistant with Extended Functions
Mech Tech College