Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Rosado

Río Grande

Summary

Dynamic and results-driven professional with extensive experience in housekeeping and customer service at Aire De Olive. Proven ability to enhance client satisfaction through exceptional organizational skills and active listening. Adept at managing housekeeping services and resolving complaints efficiently, contributing to a seamless guest experience. Strong leadership and critical thinking abilities foster team productivity.

Overview

2026
2026
years of professional experience

Work History

Housekeeping

Aire De Olive
  • Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
  • Collaborated with housekeeping staff to promptly address guest room concerns and special requests.
  • Performed light housekeeping tasks regularly, maintaining a clean and comfortable environment for clients.
  • Coordinated with housekeeping staff, ensuring proper room preparation and timely turnover.
  • Enhanced living conditions for clients through meticulous housekeeping, maintenance, and organization tasks.
  • Enhanced client satisfaction by providing exceptional housekeeping and organizational services.
  • Improved guest satisfaction by promptly addressing and fulfilling housekeeping requests.
  • Collaborated with housekeeping staff to ensure guest rooms met cleanliness standards upon arrival.

Servicio al Cliente

Water Beach Club
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Supervisor

Aire De Olive
06.2023 - Current

Supervised public areas to ensure smooth operational flow. Assigned daily tasks to team members for effective coverage. Addressed guest needs and resolved complaints promptly. Monitored area conditions to maintain cleanliness and safety standards.

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Education

José M Lazaro
Carolina

Skills

  • Housekeeping procedures
  • BW housekeeping tasks
  • Housekeeping services management
  • Line housekeeping
  • Active listening
  • Critical thinking
  • Complaint handling
  • Data entry
  • Customer service

Languages

English
Intermediate (B1)
Spanish
Intermediate (B1)

Timeline

Supervisor

Aire De Olive
06.2023 - Current

Housekeeping

Aire De Olive

Servicio al Cliente

Water Beach Club

José M Lazaro
Maria Rosado