Maria De Lourdes Rodriguez
San Juan
Summary
Quality-focused healthcare professional with several years' hands-on experience in clinical administration and patient care, advocacy and counseling. Talented at developing and actualizing strategies which streamline workflows and improve quality standards. Proven effective at guiding multi-disciplined healthcare teams to succeed in achieving patient outcome goals.
Overview
10
10
years of professional experience
Work History
Interventional Radiology Clinical Manager
Metro Pavia Santurce
San Juan
07.2015 - Current
- Oversee adherence to federal, state and company requirements and regulations.
- Oversee daily activities and interactions with patients.
- Improve patient engagement with care planning and exceptional patient service.
- Educate team members, patients and family members on care plans, invasive procedures, treatments and protocols.
- Develop clinical staff with regular evaluations and annual feedback sessions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Oversee clinic administration, including financial management, recruitment and human resources.
- Collaborated with Cardinal Health for planing and implementation of Pyxis MedStation and Pyxis Supply Station.
- Controlled inventory and supply purchases while negotiating pricing with vendors. Achieved lowering prices on multiple medical devices such as chemo ports, hemodialsis catheters and drainage catheters among others. Ordered all supplies needed for invasive procedures and kept tabs on inventory levels.
- Achieved lowering turnover delays from 45 minutes to 25 minutes.
- Collaborated with Medtronic and Interventional Radiologists for the implementation of Emprint™ Ablation System with Thermosphere™ Technology, and developed and initiated policies and guidelines to standardize delivery of care.
- Collaborated with Medtronic and Interventional Radiologists for the implementation of percutaneous arteriovenous fistula creation with Ellipsys Vascular Access System.
- Interac with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Oversee clinical process to verify proper completion and correct management.
- Monitor and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
Operating Room Clinical Manager
Metro Pavia Santurce
SAN JUAN, PR
05.2014 - 07.2015
- Responsible and accountable for the delivery of safe, effective, direct and indirect, patient- family centered care through the continuum of perioperative care to include outpatient surgery unit; preoperative unit; operating room; post-anesthesia care unit; sterile processing department; and endoscopy services.
- Maintain order, discipline and security within assigned areas in accordance with relevant rules, regulations, policies and laws.
- Maintained records management system to process personnel information and produce reports.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Education
MBA - Healthcare
Atlantis University
Miami12.2021
Bachelor of Science - Nursing
University of Puerto Rico
Mayaguez 05.2010
Skills
- Quality Assurance Process Optimization
- Systematic Data Gathering
- Patient Safety
- Healthcare Delivery
- Nursing Judgment
- Patient Records Administration
- Patient Care and Education
- Clinical Documentation
- Direct Patient Care
- Supervisory Experience
- Nursing Protocols
- Medical Practice Oversight
- Advocacy and Counseling
- Nursing protocols
- Improving clinical quality outcomes
- Care Delivery
- Clinical safety
Timeline
Interventional Radiology Clinical Manager
Metro Pavia Santurce
07.2015 - Current
Operating Room Clinical Manager
Metro Pavia Santurce
05.2014 - 07.2015
MBA - Healthcare
Atlantis University
Bachelor of Science - Nursing
University of Puerto Rico
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