With a focus on delivering the highest level of service and quality established by the company, I utilize my knowledge and skills. Committed to promoting customer satisfaction and exceeding expectations, I strive to achieve success in my role.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Four Point Dispensary
Hatillo, Puerto Rico
10.2022 - Current
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Generated repeat business through exceptional customer service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
True Cannabis
Hatillo, Puerto Rico
08.2019 - 05.2022
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Sales Associate
Perfume World
Hatillo, Puerto Rico
05.2018 - 07.2019
Engaged with customers to build rapport and loyalty.
Prepared merchandise for sales floor by pricing or tagging.
Solved customer challenges by offering relevant products and services.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Warehouse Packer
American Plastic Toys
Michigan
11.2016 - 02.2017
Packed, weighed and shipped items per customer specifications.
Reviewed orders to verify products met specifications.
Organized items on racks, shelves and bins to maintain established order.
Asistente En Facturacion De Planes Medicos
Laboratorio Clinico Toledo
Arecibo, Puerto Rico
08.2015 - 11.2016
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Completed time-sensitive data entry requests.
Greeted guests in with friendliness and professionalism.
Performed data entry and other administrative duties in support of office staff.
Education
PUERTO RICO LEGAL MARIJUANA
Bachelor of Science - Nursing
Universidad Inter-Americana
Arecibo, Puerto Rico
05.2020
FREEJUANA PR
2019
High School Diploma -
Escuela Especialidad En Administración De Empresas
01.2015
Skills
Operations Management
Customer Relations
Retail Operations Management
Compliance understanding
Product and service knowledge
Timeline
Assistant Manager
Four Point Dispensary
10.2022 - Current
Assistant Manager
True Cannabis
08.2019 - 05.2022
Sales Associate
Perfume World
05.2018 - 07.2019
Warehouse Packer
American Plastic Toys
11.2016 - 02.2017
Asistente En Facturacion De Planes Medicos
Laboratorio Clinico Toledo
08.2015 - 11.2016
PUERTO RICO LEGAL MARIJUANA
Bachelor of Science - Nursing
Universidad Inter-Americana
FREEJUANA PR
High School Diploma -
Escuela Especialidad En Administración De Empresas