Mariliz Rivera Morales
Bayamón
Summary
Proven leader and efficient cashier with extensive experience at Oriental Bank, adept in cash handling and team management. Demonstrated ability to enhance team performance through mentorship and positive reinforcement, ensuring swift, accurate transactions. Skilled in POS systems and customer service, consistently achieving high satisfaction rates.
Overview
14
14
years of professional experience
Work History
Cashier Team Lead
Oriental Bank
01.2019 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Sandwich Artist
Subway
03.2013 - 01.2019
- Kept workplace clean and organized in line with restaurant policies.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Greeted guests, promoted specials, and took orders.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and served hot and cold sandwiches based on customer preferences.
Cashier
All Ways 99
08.2010 - 01.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Lino Padrón Rivera
Vega Baja, Puerto Rico05.2010
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Positive Attitude
- Team Management
- Cash Register Operation
- Store Opening and Closing
- Cash handling expertise
- Money Handling
- Cash Drawer Reconciliation
- Transaction Management
- POS Systems
- Manager support
Timeline
Cashier Team Lead
Oriental Bank
01.2019 - Current
Sandwich Artist
Subway
03.2013 - 01.2019
Cashier
All Ways 99
08.2010 - 01.2013
High School Diploma -
Lino Padrón Rivera
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