Marilyn Mendez
Lares
Summary
Accomplished Store Co-Manager with a proven track record at Guess, enhancing operational efficiency and boosting profitability through strategic inventory control and effective team leadership. Skilled in staff recruitment and training, I excel in creating high-performance teams and implementing cost-saving measures. My approach combines strong problem-solving abilities with excellent customer service, driving significant improvements in sales and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Store Co-Manager
Guess
06.2021 - Current
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Recommended quality workers to increase company's productivity and profitability.
- Maintained compliance with company policies and procedures, ensuring store operations ran smoothly and efficiently.
- Streamlined inventory management processes for timely stock replenishment and reduced excess inventory costs.
- Hired, trained and evaluated personnel in sales and marketing.
- Assisted in seasonal hiring efforts to ensure adequate staffing levels during peak business periods.
- Reduced shrinkage levels through diligent monitoring of loss prevention measures and comprehensive staff training programs.
- Conducted regular audits on operational processes to identify inefficiencies or discrepancies requiring corrective action plans implementation.
- Maximized store profits by analyzing sales data, identifying trends, and adjusting strategies accordingly.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Oversaw visual merchandising standards for the store, creating eye-catching displays that boosted foot traffic and increased sales conversion rates.
- Managed daily cash handling procedures including reconciliations, deposits, and ensuring accurate transactions at all times.
- Developed efficient scheduling practices to optimize workforce productivity while minimizing labor costs.
- Managed inventory control, cash control, and store opening and closing procedures.
Restaurant Manager
Safari Restaurant
01.2014 - 06.2014
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Cash Office Associate
Sam’s Club
05.2003 - 04.2013
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
- Performed daily cash reconciliations to determine accuracy of financial reports.
- Prepared bank deposits and corporate cash shipments.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
Education
Bachelor In Psychology - Psychology
Universidad Interamericana
Arecibo, Puerto Rico 05.2021
Skills
- Store operations
- Health and safety compliance
- Staff leadership
- Recruitment and hiring
- Employee scheduling
- Store maintenance
- Merchandise planning
- Sales analysis
- Account management
- Business development
- Stock control
- Customer service
- Problem-solving
- Multitasking and organization
- Friendly and positive
- Team leadership
- Team motivation
- Verbal and written communication
- Team leadership and coaching
- Retail inventory management
- Strategic thinker
- Operational efficiency
- Training and mentoring
- Flexible schedule
- Store displays
- Cash management
- Work Planning and Prioritization
- Operations management
- Inventory control
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Store Co-Manager
Guess
06.2021 - Current
Restaurant Manager
Safari Restaurant
01.2014 - 06.2014
Cash Office Associate
Sam’s Club
05.2003 - 04.2013
Bachelor In Psychology - Psychology
Universidad Interamericana
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