Proven leader with the ability to analyze data and implement efficiencies. Ensured completion of tasks within a fixed timeframe. Known for being decisive and willing to meet the most challenging organizational goals and objectives through developing practical solutions. Offer outstanding communication, public speaking, and teamwork abilities with the proven ability to enhance productivity and performance in high-pressure environments. Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
5
5
Certifications
Work History
Assistant Project Manager
Yates Bird, LLC
1 2001 - Current
Overseen 80+ HUD housing projects, managing everything from demolition to completion within the CDBG Housing Department's R3 program.
Coordinate all aspects of the project, including, without limitation, permitting, engineering, procurement of equipment and material, construction, completion of the punch list, and project closeout.
Coordinate and/or perform assessments with the PM in damaged units, and coordinate and execute all required work in Task Orders.
Coordinate, monitor, and oversee the performance of all subcontractors and suppliers to keep the project moving towards completion in accordance with the project schedule and program requirements.
Inspect the work as completed to confirm that it was constructed in accordance with the specifications and performed to the required standard of care.
Ensure compliance by subcontractors with the safety plan and inform Client regarding the progress and quality of the work, as necessary to enable it to perform its functions under the agreement between Client and the owner of the project.
Communicate regularly with Client regarding their inspection of completed portions of the work for conformity with the specifications and for freedom from defects, and shall accompany Client on such inspections, as necessary under the circumstances.
Analyze and make recommendations to Client on disputes regarding the owner's reasons for withholding payments.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Developed and maintained project documentation for reliable records.
Generated weekly and monthly status reports for helpful progress tracking.
Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
Identified and resolved risks to minimize project disruption.
Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.
Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
Minimized disruptions during construction projects by closely coordinating site logistics such as materials delivery, equipment storage, and personnel access.
Supported timely project delivery by proactively identifying risks and developing mitigation plans.
Partnered with project team members to identify and quickly address problems.
Case Manager
Casualty Area Command, USA
01.2015 - 01.2018
Advised participants regarding regulatory provisions, contact with other agencies providing benefits, alternative courses of action in very complex situations, and hardship cases.
In charge of processing over 1 billion dollars in benefits to participants.
Proved successful working within tight deadlines and a fast-paced atmosphere.
Improved operations through consistent hard work and dedication.
Worked flexible hours across night, weekend, and holiday shifts.
Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Facilitated individual and group sessions to promote positive behavior change for clients.
Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
Human Resources Manager
G1 Support Element, USA
01.2002 - 01.2015
Oversaw and supervised the quality of work for other employees to ensure that all tasks are performed correctly, efficiently, and effectively.
Managed and reviewed service contracts.
Communicated workplace safety precautions to employees.
Participated in disciplinary procedures and developed appropriate supporting documentation, including investigations and related summaries, letters of reprimand, and corrective training designed to improve employee production.
Lead departmental planning process, including annual merit process, position evaluation, and promotional increases.
Served as the primary departmental resource to develop operations-related and personnel policies with procedures; drafted over 10 separate policy letters with supporting SOPs.
Prepared and maintained over 500 employment records related to events such as hiring, termination, leave, and promotions by using human resource management system software.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Monitored and handled employee claims involving performance-based and harassment incidents.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Motivated employees through special events, incentive programs, and constructive feedback.
Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
Organized and led staff orientation programs and training to promote collaboration.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Motivated employees through special events and incentive programs.
Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
Education
Bachelor’s Degree in Civil Engineering -
Liberty University, USA
01.2022 - Current
Master’s Degree in Human Resources Management - undefined
Trident University, USA
Master’s Degree in Business Administration - undefined
Trident University, USA
Bachelor’s Degree in Business Administration - undefined
Trident University, USA
Associate Degree in Information Technology - undefined
Pierce College, USA
Skills
Windows Xp/NT/98
Certification
Manager Development
Merits
Employee of the Year (2014)
Employee of the Quarter (2013)
Software
Canopy
Microsoft (Excell, Word, Power Point)
Languages
English
Full Professional
Timeline
Bachelor’s Degree in Civil Engineering -
Liberty University, USA
01.2022 - Current
Case Manager
Casualty Area Command, USA
01.2015 - 01.2018
Human Resources Manager
G1 Support Element, USA
01.2002 - 01.2015
Assistant Project Manager
Yates Bird, LLC
1 2001 - Current
Master’s Degree in Human Resources Management - undefined
Trident University, USA
Master’s Degree in Business Administration - undefined
Trident University, USA
Bachelor’s Degree in Business Administration - undefined
Trident University, USA
Associate Degree in Information Technology - undefined
Pierce College, USA
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