Marisabel Morales
Odessa/Midland
Summary
Bilingual professional (English and Spanish) with strong organizational and customer service skills. Experienced in fast-paced environments, multitasking effectively, and delivering exceptional service to clients and team members. Dedicated, reliable, and adaptable to various roles, including customer-facing, clinical, and administrative positions.
Overview
25
25
years of professional experience
Work History
Medical Assistant
Mayaguez OB/GYN
Mayaguez, Puerto Rico
12.2003 - 08.2025
- Assisted the physician during patient examinations and procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Managed medical records, including filing, organizing, and scanning documents.
- Administered injections, prepared patients by taking vital signs, and educated patients on medications, procedures, and care plans.
Customer Service Representative/Photo Lab Technician
WINN-DIXIE
Orlando, Florida
07.2000 - 05.2003
- Assisted customers with inquiries and product selection in a friendly manner, and answered telephone calls promptly.
- Processed transactions accurately at the register and demonstrated high energy and professionalism with clients and team members.
- Developed film and printed photos according to standard procedures.
- Trained new employees on customer service protocols and operational procedures.
Education
Associate of Science - Medical Assisting
Florida Metropolitan University
Orlando, Florida05-2003
Skills
- Patient assistance
- Customer service
- CPR
- Basic Life Support certification
- Equipment and instrument sterilization
- Computer proficiency, data entry
- Calm and professional under pressure
- Cash register operations
- Injection administration
- Compassionate
References
References available upon request.
Timeline
Medical Assistant
Mayaguez OB/GYN
12.2003 - 08.2025
Customer Service Representative/Photo Lab Technician
WINN-DIXIE
07.2000 - 05.2003
Associate of Science - Medical Assisting
Florida Metropolitan University
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