Maritere Clemente Acevedo
Fajardo
Summary
- Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
- Hardworking Waiter with 4 years of experience and solid background in food service field and beverage Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
- Dedicate Airport Operation Agent with excellent customer service . Improving customer safety, security and comfort to the company .
- Bilingual Spanish and English . 10 years of successful experience in customer service .
- Ability to train , motivate and supervise employees and any department .
- Know as an energetic , hands-on in work industry and a team player .
- LGBTTQ speaker , with high knowledge to get equal work environment.
Overview
10
10
years of professional experience
Work History
Bartender
Hotel El Conquistador Palomino Island
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Bartender and Server
Playa Betty’s
09.2022 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Bartender & Waiters
Alacena Marina
01.2022 - 09.2022
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Completed regular bar inventories and daily requisition sheets.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Bartender & Waiters
Sal Y Pimeinta by the City
10.2020 - 09.2022
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Bartender & Waiters
Dos Panza
10.2020 - 10.2021
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Airport Operation Crewmember
JetBlue Airways, Luis Muñoz Marin Airport
12.2014 - 08.2020
- Responsible for check in and handling the boarding process.
- Make public announcements.
- Sell tickets and Even More Space Seat, charge different fees.
- Receive international flights Santo Domingo , Santiago, Punta Cana ect. Help customers in the immigration process. Help with deportation process and rebooking. Also checking passport , visa and documents for make shore that customers don't have any problem entering to international destinations .
- Hight knowledge in visa waiver program. Also fruits, vegetable and meat that are prohibited to enter to the United States.
- Hight knowledge in commercial merchandise and what to do in case customer have to declare .
- Responded to emergent situations regarding flight operations or medical issues to quickly identify concerns, provide support and transport personnel and passengers away from critical scenes.
Education
High School Diploma -
Ana Delia Flores Santana
Fajardo Puerto Rico05.2009
Skills
- Net Tracer
- Sabre
- Word Tracer
- Microsoft Word
- Custom and Border Patrol Rules and regulations
- International traveling Knowledge
- Quick apprentice
- Willing to learn new procedure
- Team player
- Responsible
- Security Protocols
- Customer service
- Problem resolution
- Excellent Customer Service skills
- Beer, wine and soju cocktails
- Proficient in mixology
- High-volume dining
- Sales Techniques
Timeline
Bartender
Hotel El Conquistador Palomino Island
05.2023 - Current
Bartender and Server
Playa Betty’s
09.2022 - 05.2023
Bartender & Waiters
Alacena Marina
01.2022 - 09.2022
Bartender & Waiters
Sal Y Pimeinta by the City
10.2020 - 09.2022
Bartender & Waiters
Dos Panza
10.2020 - 10.2021
Airport Operation Crewmember
JetBlue Airways, Luis Muñoz Marin Airport
12.2014 - 08.2020
High School Diploma -
Ana Delia Flores Santana
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