Marlon Balsinde
San Sebastian
Summary
Dedicated professional with strong customer service skills and expertise in stock management. Committed to creating inviting environments that enhance client experience.
Offering solid foundation in organizational skills and customer service with readiness to embrace new challenges and learn quickly. Brings ability to manage inventory and assist customers efficiently. Ready to use and develop organizational and customer service skills in Customer Service Associate role.
Overview
2
2
Languages
1
1
Certification
3
3
years of professional experience
Work History
Medical Assistant
St. Joseph Medical Center In The Heights
Houston, TX
02.2024 - 08.2025
- Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
- Enhanced patient experience by managing front desk operations and providing exceptional customer service.
- Collaborated with healthcare professionals to optimize care delivery, resulting in improved patient outcomes.
- Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Walmart Associate
Walmart
Houston Texas
01.2023 - 01.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale systems, processing customer transactions accurately and efficiently.
- Collaborated with team members to ensure timely restocking of merchandise and inventory accuracy.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
NRCMA - Health Care Management
Pima Medical Institute
Houston, Tx10.2023
Associate of Applied Science - Nursing
EDP
San Sebastian, Puerto Rico01.2028
High School Diploma -
Ronald Reagan HS
San Antonio, TX05.2020
Skills
- Client relations
- Coordination
- Team collaboration
- Inventory control
- Patient education
- Prioritization
Certification
- RMA - Registered Medical Assistant
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
St. Joseph Medical Center In The Heights
02.2024 - 08.2025
Walmart Associate
Walmart
01.2023 - 01.2024
Associate of Applied Science - Nursing
EDP
NRCMA - Health Care Management
Pima Medical Institute
High School Diploma -
Ronald Reagan HS