Marta Cortes
Bayamon
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Paralegal Specialist
United State Army
Fort Buchanan, Puerto Rico
04.2001 - 05.2016
- Assisted with separation board proceedings and duty determinations.
- Supported family law proceedings by managing documents such as wills, separation degrees and powers of attorney.
- Prepared and filed non-judicial punishment and other legal documents for military justice system.
- Maintained law and administrative library, as well as department files and records.
- Investigated claims and prepared processing documentation.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Prepared legal briefs, motions, and pleadings.
Medical Support Assistant
Hospital de Veteranos
San Juan, Puerto Rico
01.2012 - 01.2016
- Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
- Assisted physician with diagnostic and therapeutic procedures by collecting laboratory specimens and changing wound dressings.
- Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
- Organized patient records to research records, extract medical information and review records for completeness and accuracy.
- Built positive rapport with patients to make patients feel comfortable during uncomfortable procedures.
- Interviewed patients to verify and update clinical and demographic records.
Teller Associate
First Bank
Humacao, Puerto Rico
06.1996 - 01.2001
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Disbursed cash and checks accurately while maintaining security of cash drawers
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
Education
Bachelor of Arts - Criminal Justice
Universidad Ana G. Mendez
Gurabo, Puerto Rico05.2013
Skills
- Financial and Estate Planning
- Client Support
- Payment collection
- Electronic health records
- Medical Records Management
Languages
English
Native language
Timeline
Medical Support Assistant
Hospital de Veteranos
01.2012 - 01.2016
Paralegal Specialist
United State Army
04.2001 - 05.2016
Teller Associate
First Bank
06.1996 - 01.2001
Bachelor of Arts - Criminal Justice
Universidad Ana G. Mendez