Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Max Hernandez

Trujillo Alto

Summary

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Results-driven leader with proven track record in steering teams towards success through strategic planning and effective communication. Adept at fostering collaboration and adapting to evolving challenges, ensuring optimal performance and project completion. Strong skills in leadership, problem-solving, and decision-making, with keen focus on driving impactful outcomes. Renowned for reliability and steadfast commitment to achieving organizational goals.

Overview

15
15
years of professional experience

Work History

Head Director

Lighthouse Energy Group
04.2024 - Current
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Negotiated contracts with key clients, securing long-term partnerships and driving consistent revenue growth.
  • Managed a high-performing sales team responsible for exceeding regional quotas consistently while maintaining excellent client satisfaction scores throughout tenure as Sales Director.
  • Launched successful product lines by conducting comprehensive market research and fostering collaboration between design, production, marketing, and sales teams.
  • Fostered a positive company culture through open communication channels and employee recognition programs.
  • Spearheaded the implementation of new software systems, streamlining operations and improving data analysis capabilities.
  • Mentored team members to enhance their professional development, resulting in higher employee retention rates.
  • Set and monitored performance goals for team members, providing constructive feedback and support to drive their professional growth.
  • Negotiated favorable contracts with suppliers, reducing operational expenses without compromising quality or service levels.
  • Oversaw talent acquisition efforts to attract top candidates capable of contributing significantly to the organization''s success over time.

Senior Operations Manager/Assistant Sales Manager

GoLance Inc.
02.2021 - 04.2024
  • Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
  • Served as a trusted advisor to senior leadership on matters related to operational performance, strategic planning, and organizational development.
  • Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
  • Spearheaded process improvements to reduce errors and increase overall quality in operations management.
  • Oversaw staff and sub-contractor performance review assessments.
  • Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
  • Improved operational efficiency by streamlining processes and implementing innovative strategies.

Assistant Product Manager

GoLance Inc
02.2018 - 06.2021
  • Presented detailed reports on product performance metrics to senior management, identifying areas for growth and opportunities for optimization.
  • Participated in regular meetings with stakeholders, providing updates on project progress and addressing any concerns or obstacles.
  • Analyzed consumer feedback for continuous improvement in product design and functionality.
  • Evaluated customer satisfaction levels through surveys and other feedback tools, implementing necessary changes based on findings.
  • Assisted in establishing pricing strategies, ensuring competitiveness within the market while maintaining profitability goals.
  • Conducted market research to identify new opportunities and target markets.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.

Education

BBA - Business Administration/ Information Systems

Centro Universitario Ana G Mendez
San Juan, Puerto Rico
05-2019

Skills

  • Team management
  • Corporate governance
  • Decision-making
  • Relationship building
  • Sales team training
  • Sales negotiation
  • Goals and performance
  • Sales expertise
  • Experiential marketing
  • Workflow Analysis
  • Process flows

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Head Director

Lighthouse Energy Group
04.2024 - Current

Senior Operations Manager/Assistant Sales Manager

GoLance Inc.
02.2021 - 04.2024

Assistant Product Manager

GoLance Inc
02.2018 - 06.2021

BBA - Business Administration/ Information Systems

Centro Universitario Ana G Mendez

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Max Hernandez