Mayra Sein Rosa
Aguadilla,Puerto Rico
Summary
Over 10 years of experience as an assistant manager. Strengths include ability to work under pressure, meet deadlines and produce results. Proven to effectively and efficiently resolve issues as well as meet and achieve challenging goals and objectives. Direct and decisive leader with a hands-on management style. Seeking to expand on my knowledge and skills to advance within the service industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
B2B Sales Representative
B2B Merchant
San Juan , Puerto Rico
06.2025 - Current
- Developed strong relationships with clients to understand their business needs.
- Identified potential leads and generated interest in B2B services.
- Collaborated with marketing teams to create tailored promotional materials.
Inside sales advisor
Keybank
10.2021 - 08.2024
- Inbound calls/sales calls
- Prospect and develop lead sources and referral relationships.
- Maintain efficient relationship with existing client base to facilitate an increase in revenue.
- Perform analysis by coordinating with customers to analyze their financial requirements and make recommendations.
- Review merchant processing needs, recommend viable solutions, and drive portfolio growth through new merchant acquisitions.
- Participate in the implementation process for new merchants, working with 32 branches, helping them to achieve and be successful on their business goal.
- Conduct Huddles providing acknowledge to my team, ARL, and group meetings.
- Complete reports and provide the best customer service.
Personal Banker
KeyBank
10.2016 - 10.2021
- Actively involved in opening consumer and business checking, savings and certificate of deposit accounts.
- Utilized consultative sales approach to cross-sell products that fulfilled the customer’s financial needs.
- Maintain efficient relationship with existing client base to facilitate an increase in revenue.
- Perform analysis by coordinating with customers to analyze their financial requirements and make recommendations.
- Generate new automobile, home equity, and personal loans, handle transactions and resolved customer service issues.
- Witness the signing of documents and verifying their authenticity as a Notary Public.
assistant manager
rainbow
01.2015 - 01.2016
- Complete store operations, including opening and closing procedures.
- Providing excellent customer service by resolving any customer issues and providing the best experience for the customers.
- Cash handling.
- Keeping track of financial goals deadlines and objectives. Achieved by maintaining organized files.
- Designing displays and managing all inventory.
- Interview new hires, train and coach employees on all company policies and procedures.
Education
Business administration -
Inter americana
Aguadilla, PRHigh school diploma -
Jose de diego High school
Skills
- Fluent in Spanish
- Management skills
- Dependable
- Sales
- Excellent customer service
- Banking skills
- Problem solving
- Teamwork
Certification
- MLO License
- Notary Public License
Timeline
B2B Sales Representative
B2B Merchant
06.2025 - Current
Inside sales advisor
Keybank
10.2021 - 08.2024
Personal Banker
KeyBank
10.2016 - 10.2021
assistant manager
rainbow
01.2015 - 01.2016
Business administration -
Inter americana
High school diploma -
Jose de diego High school