Melanie Leblanch Irizarry
Sabana Grande
Summary
- Background in laboratory procedures and laboratory skills techniques acquired.
- Attention to detail, ability to adapt and team collaboration
- Skills acquired in customer service and confidential document handling.
- Demonstrated ability to improve customer satisfaction through effective problem resolution.
- Proficient in Microsoft Office and adept at multitasking, which significantly contributes to the progress of the office thanks to my adaptability and strong decision-making skills.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Asistencia Económica, Universidad Interamericana
06.2020 - Current
- Personal and professional growth within the office, acquisition of new skills and knowledge Customer service representative, customer assistance in filling out online forms, filing, handling confidential documents
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Computer skills, Word and Excel programs, customer service via call.
Education
Bachelor of Science - Biology
Universidad Interamericana De Puerto Rico
San Germán05-2026
High School Diploma -
Escuela Superior Luis Negrón López
Sabana Grande06-2020
Skills
- Operating Laboratory Instruments
- Proficient in Safety Data Sheets
- Microscope Utilization
- Teamwork and collaboration
- Adaptability and flexibility
- Patience maintenance
- Problem-solving
- Multitasking and organization
- Decision-making
- Computer skills
Timeline
Customer Service Representative
Asistencia Económica, Universidad Interamericana
06.2020 - Current
Bachelor of Science - Biology
Universidad Interamericana De Puerto Rico
High School Diploma -
Escuela Superior Luis Negrón López
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