Melany Rodriguez
SAN JUAN
Summary
Dynamic and results-oriented professional with extensive experience in executive support and office management, notably at Poise NYC. Adept at fostering teamwork and optimizing operations, resulting in significant improvements in customer satisfaction and loyalty. Strong administrative support skills and a problem-solving mindset, with meticulous attention to detail and a customer service-oriented approach.
Overview
6
6
years of professional experience
Work History
Hospitality Manager
Casa Gumamela
01.2019 - Current
- assisted the Director of Marketing with executing election campaigns for Hon. Alberto Berrios Torres In 2021
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
Executive Assistant
Poise NYC
01.2021 - Current
- assisted the Director of Marketing with executing election campaigns for Hon. Alberto Berrios Torres In 2021
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
Education
Mecánica -
Liceo De Arte Y Tecnología
Hato Rey, Puerto Rico05.2015
Associates In Business Administration - Communications Minor
Bronx Community College
Bronx, Nyc05.2018
Skills
- Executive support
- Administrative support
- Office management
- Strong problem solver
- Meticulous attention to detail
- Customer Service-oriented
- Meeting planning
- Resourceful
- Appointment setting
- Project oversight
- Mail management
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Executive Assistant
Poise NYC
01.2021 - Current
Hospitality Manager
Casa Gumamela
01.2019 - Current
Mecánica -
Liceo De Arte Y Tecnología
Associates In Business Administration - Communications Minor
Bronx Community College
References
- Klara bernabe - (212) 518-4383
- Edrington Maynard - (516) 233-7140
- Edgar Antonio Siri - (347) 500-0608
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