Melissa Medina Valentin
Isabela
Summary
Dynamic professional with extensive experience in data entry, client communication, and inventory management. Proven ability to enhance database accuracy, resolve discrepancies efficiently, and maintain optimal stock levels. Skilled in multitasking and organization, I consistently deliver exceptional support and maintain meticulous records, ensuring seamless operations and client satisfaction. Holds a degree in Accounting, bringing strong financial knowledge and analytical skills to every role.
Overview
16
16
years of professional experience
Work History
Virtual Assistant
Agency VA
Aguada
07.2020 - 06.2025
- Input Data from Various Sources into internal systems
- Ensuring accuracy across multiple databases
- Communicate Effectively with Team members and Clients to resolve discrepancies and clarify data-related concerns
- Respond promptly to client inquiries and provide support via phone and email
- Processed client payments and maintained accurate transaction records
Produce Department Assistant
Econo Supermarket
Aguadilla
01.2012 - 07.2020
- Identified areas where efficiency could be improved within the department.
- Resolved customer inquiries in a professional manner.
- Assisted in training new employees on relevant processes and procedures.
- Monitored inventory levels of supplies needed by the department.
Receptionist
Dept. of Natural Resources
Aguadilla
06.2011 - 06.2012
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
Sales Representative
AVON
Aguadilla
02.2009 - 06.2011
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with customers to ensure repeat business.
- Maintained accurate records of all sales and prospecting activities.
- Managed inventory and facilitated merchandise delivery
- Generated invoices and ensured timely payment collection
Education
BBA - Accounting
Interamerican University
Aguadilla, Puerto Rico05-2020
Skills
- Data entry
- Database management
- Client communication
- Payment processing
- File organization
- Inventory management
- Customer service
- Problem solving
- Attention to detail
- Employee training
- Verbal and written communication in English and Spanish
- Email management
- Problem-solving
- Multitasking and organization
- Payroll and budgeting
- Records management
- Time management abilities
- Bookkeeping
- Proofreading
- Office administration
Timeline
Virtual Assistant
Agency VA
07.2020 - 06.2025
Produce Department Assistant
Econo Supermarket
01.2012 - 07.2020
Receptionist
Dept. of Natural Resources
06.2011 - 06.2012
Sales Representative
AVON
02.2009 - 06.2011
BBA - Accounting
Interamerican University
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