Summary
Overview
Work History
Education
Skills
Certification
References
Languages
References
Timeline
Generic

Melixa Morales

Miami

Summary

Meticulous professional with versatile background in various administrative support functions. Follows office workflow to increase performance levels, maintain files, and records and support teams with various administrative tasks. Outstanding knowledge of MS Office and accounting software.

Overview

6
6
years of professional experience
1
1
Certification

Work History

RBT

SUPER HERO SPEECH
10.2024 - Current
  • Provided 1:1 Applied Behavior Analysis (ABA) therapy to clients with autism spectrum disorder (ASD), and other developmental disabilities, in home, school, and clinic settings.
  • Implemented individualized Behavior Intervention Plans (BIPs) under the supervision of a Board Certified Behavior Analyst (BCBA).
  • Collected, recorded, and analyzed data to track client progress, and ensure accurate reporting.
  • Assisted clients in developing social, communication, and daily living skills through evidence-based interventions.
  • Applied reinforcement strategies to promote positive behaviors, and reduce maladaptive behaviors.
  • Collaborated with caregivers and multidisciplinary teams to ensure consistent and effective treatment.
  • Maintained compliance with ethical guidelines and documentation standards, as set by the BACB.

OTC Data Coordinator

LA COLONIA PHARMACY CENTER
05.2020 - 09.2024

As an OTC coordinator, it was our day-to-day work to insert patients' over-the-counter forms. The OTC form is where they would choose the medications needed, and I would bill that data to their insurance.

• Collaborated with cross-functional teams to ensure data accuracy and compliance with regulatory standards.

• Conducted regular audits of OTC product data to identify and resolve discrepancies.

• Utilized data management systems and software to input, update, and retrieve product information efficiently.

Generated detailed reports on sales trends, inventory levels, and product performance to support decision-making.

• Communicated with vendors and suppliers to coordinate product updates, and resolve data-related issues.

• Ensured timely and accurate entry of new OTC product launches into the database.

• Supported the development of process improvements to streamline data management workflows.

Receptionist and Activities Coordinator

LA COLONIA MEDICAL CENTER
Miami
01.2019 - 05.2020

• Served as the first point of contact for visitors, clients, and staff, providing exceptional customer service, and handling inquiries with professionalism.

• Managed front desk operations, including answering phone calls, scheduling appointments, and maintaining a welcoming environment.

• Coordinated and planned engaging activities and events for the target audience, such as residents, clients, or team members, ensuring alignment with their interests and needs.

• Maintained organized schedules and calendars for activities, meetings, and facility use.

• Collaborated with team members to develop creative activity ideas, and ensure successful event execution.

Monitored participation and gathered feedback to improve future activities and enhance engagement.

• Assisted in administrative tasks, including data entry, filing, and inventory management for activity supplies.

  • Fostered positive relationships with participants, creating an inclusive and enjoyable atmosphere.

Education

High School -

Southwest Miami Senior High
06.2018

Skills

  • Adapting to new environments
  • Good work ethic
  • Scheduling
  • Verbal and written communication
  • Behavior intervention plans
  • Data collection and analysis
  • Reinforcement procedures
  • Calendar management
  • Customer service
  • Multitasking Abilities

Certification

  • RBT Certification, RBT-24-322397, 01/01/24
  • CPR Certification, CPR/AED: Adult, Child, Infant + First Aid, 06/01/24

References

  • Pilar Fernandez, Supervisor, La Colonia Pharmacy, (786) 602-6599
  • Nayvi Cabrales, Co-worker, La Colonia Pharmacy, (786) 838-6273
  • Yenisbel Hernandez, Supervisor, La Colonia Wellness, (786) 461-0241
  • Lubia Rivero, Supervisor, La Colonia Pharmacy, (786) 614-6084

Languages

English
First Language
Spanish
Proficient (C2)
C2

References

References available upon request.

Timeline

RBT

SUPER HERO SPEECH
10.2024 - Current

OTC Data Coordinator

LA COLONIA PHARMACY CENTER
05.2020 - 09.2024

Receptionist and Activities Coordinator

LA COLONIA MEDICAL CENTER
01.2019 - 05.2020
  • RBT Certification, RBT-24-322397, 01/01/24
  • CPR Certification, CPR/AED: Adult, Child, Infant + First Aid, 06/01/24

High School -

Southwest Miami Senior High
Melixa Morales