Meticulous professional with versatile background in various administrative support functions. Follows office workflow to increase performance levels, maintain files, and records and support teams with various administrative tasks. Outstanding knowledge of MS Office and accounting software.
As an OTC coordinator, it was our day-to-day work to insert patients' over-the-counter forms. The OTC form is where they would choose the medications needed, and I would bill that data to their insurance.
• Collaborated with cross-functional teams to ensure data accuracy and compliance with regulatory standards.
• Conducted regular audits of OTC product data to identify and resolve discrepancies.
• Utilized data management systems and software to input, update, and retrieve product information efficiently.
Generated detailed reports on sales trends, inventory levels, and product performance to support decision-making.
• Communicated with vendors and suppliers to coordinate product updates, and resolve data-related issues.
• Ensured timely and accurate entry of new OTC product launches into the database.
• Supported the development of process improvements to streamline data management workflows.
• Served as the first point of contact for visitors, clients, and staff, providing exceptional customer service, and handling inquiries with professionalism.
• Managed front desk operations, including answering phone calls, scheduling appointments, and maintaining a welcoming environment.
• Coordinated and planned engaging activities and events for the target audience, such as residents, clients, or team members, ensuring alignment with their interests and needs.
• Maintained organized schedules and calendars for activities, meetings, and facility use.
• Collaborated with team members to develop creative activity ideas, and ensure successful event execution.
Monitored participation and gathered feedback to improve future activities and enhance engagement.
• Assisted in administrative tasks, including data entry, filing, and inventory management for activity supplies.