Merci M. Pérez
Summary
Continuing Education Coordinator with over 12 years' experience supporting academic initiatives and operations at different university. Great project development and leadership abilities. Good planner, problem-solver and analytical leader with strong attention to detail and sound judgment focused on continuous improvement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Continuing Education Coordinator
NUC University
03.2014 - Current
- Coordinates assigned and workforces’ education courses and program offered at specific campus.
- Includes developing course schedules, arranging facilities, facilitating instructor agreement, arranging duplication services, ensuring classroom/electronic setup, collecting and completed class attendance roster.
- Provides information for students and potential students regarding CE program offered at campus location; explains education, training, enrollment availability and, requirements.
- Design, create and execute material to promote continuing education program.
- Participate in development of short-term and long-term educational courses for health care professional and other.
- Responsible to review curriculum to ensure information is align with different Professionals Board Standard.
- Assist in development and implement new or adopted curriculum for continuing education division.
- Assist in course description that reflect objective and goals of educational activities.
- Ensure compliance with requirement of Health Professional Boards.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms.
- Collaborated with colleagues in developing benchmark lessons and identifying curriculum needs of faculty.
- Managed multiple concurrent projects and consulted across organizations to determine objectives.
- Collaborated with administrators to determine course objectives.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Teamed with subject matter experts in evaluation and revision of training tools in order to continually improve learning platforms
- Collaborated with administrators to determine course objectives
Case Investigator & Contact Tracing
Sistema Municipal de Investigación y Rastreo de Contacto, Hormigueros
04.2021 - 06.2021
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts
- Lent daily assessment of health screen and symptom data
- Performed record keeping by logging client information within secure contact-tracing software
- Provided educational and informational resources regarding isolation policies and quarantine measures
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
Licenses Basic Education Institutions Cosultant
Colegio Cristo Redentor
08.2018 - 08.2018
- Advice owner and school director of procedures and standards to renew their accreditation.
- Examine and revise d school application, ensuring that it has all documents and information requested by CEPR.
- Advises school officials on implementation of state and federal programs procedures.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identified issues, analyzed information and provided solutions to problems.
Liaison Officer
National University College
08.2017 - 03.2018
- Assist with process of typing and edits information regarding application, in other to merge three educational institutes.
- Ensures that all application forms and proper documentation complied with Educational Counseling of Puerto Rico (CEPR) standards.
- Responsible for reporting status of completion to member of board of directors.
- Provided information on available school and community resources.
Liaison Officer
Council of Education of Puerto Rico
09.2016 - 06.2017
- For Accreditation and License Area (Professional Services).
- Review higher educations institutions related to licensing renewal process and evaluation of new academic programs to assure compliance with de CEPR standards.
- Work with special project assigned by Director of Licensing and accreditation area.
- Evaluate program participation, customer satisfaction, success of courses, and effectiveness of instruction campus location.
Sales Representative
Carico International, Inc
09.2013 - 03.2014
- Achieve maximum sales profitability with assigned market segment selling company products.
- Promotes/sells/secures order from existing and prospective customers through relationship – based approach.
- Demonstrate products and services to existing and potential customer, assisting them in selecting those best suited to their needs.
- Met customers in homes and businesses to discuss and demonstrate products.
- Presented professional image consistent with Carico's brand values.
Community Outreach Team Leader
Proyecto R.E.S.C.A.T.E
09.2011 - 10.2012
- Provide emotional support to community, individuals and public assistant when disaster has been declared.
- Responsible for providing outreach materials, making referrals, and coordinate workshop for community, schools, elderly care centers and other institution.
- Carried out day-day-day duties accurately and efficiently.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Conducted community workshops to promote different programs and educate public on available services.
- Attended training programs, modules, workshops and seminars to keep up-to-date on project objectives and new policies or procedures.
- Maintained collaborative relationships with community groups and community leaders by supporting local initiatives and events.
- Went door to door checking on vulnerable residents, offering companionship, and handling individual needs.
Registrar
Universal Career Community College
01.2003 - 05.2007
- Provide leadership to plan organize and manage all activities related to records and Registration Department, including serving as official authorized keeper of university’s student record.
- Organize and administer record, registration and graduate functions, including transcript evaluations process in other to provide maximum service to students while ensuring efficient and effective workflow.
- Responsible for collecting, recording, maintaining and reporting of students’ records within FERPA guidelines, ACCSTC audits, IPEDS and other associated audits.
- Supervise coordination, evaluation and certification of all graduation application.
- Provide leadership and develop appropriate recommendations for implementation of related technology application in support of enhanced services offered through Registration and Students’ records.
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Prepared balanced course schedules, student rosters and class lists.
Professor
Universal Career Community College
01.2002 - 08.2002
- Familiarize students with the different software and computer basic Knowledge.
- Teach Student in how to create professional documents using Word, Excel, Power Point and Access.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Led and prepared lectures for [Area of study] classes.
- Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
Human Resources Manager
Alternate Concepts, Inc
02.2000 - 11.2001
- Responsible for developing personnel policies, programs, and procedures.
- Advise management and employees on issue related to human resources.
- Manage contract relationships between ACI and Temporary Employee agencies.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
Education
30 Credits - Labor Relations
Inter American University of Puerto Rico
San Juan, PRMaster of Science - Industrial/ Organizational Psychology
Caribbean Center For Advance Studies of Puerto Rico
San Juan, PR05.1996
Bachelor of Arts - Art, Psychology
Inter American University
San Juan, PR05.1993
Skills
- Dependable and Responsible
- Time Management
- MS Office
- Computer Skills
- Decision Making
- Teamwork and Collaboration
- Multitasking Abilities
- Active Listening
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Fluently spanish and english
Native language
Psychology License
Lic#;3951
Timeline
Case Investigator & Contact Tracing
Sistema Municipal de Investigación y Rastreo de Contacto, Hormigueros
04.2021 - 06.2021
Licenses Basic Education Institutions Cosultant
Colegio Cristo Redentor
08.2018 - 08.2018
Liaison Officer
National University College
08.2017 - 03.2018
Liaison Officer
Council of Education of Puerto Rico
09.2016 - 06.2017
Continuing Education Coordinator
NUC University
03.2014 - Current
Sales Representative
Carico International, Inc
09.2013 - 03.2014
Community Outreach Team Leader
Proyecto R.E.S.C.A.T.E
09.2011 - 10.2012
Registrar
Universal Career Community College
01.2003 - 05.2007
Professor
Universal Career Community College
01.2002 - 08.2002
Human Resources Manager
Alternate Concepts, Inc
02.2000 - 11.2001
30 Credits - Labor Relations
Inter American University of Puerto Rico
Master of Science - Industrial/ Organizational Psychology
Caribbean Center For Advance Studies of Puerto Rico
Bachelor of Arts - Art, Psychology
Inter American University
- Certified [Job Title], [Company Name] - [Timeframe]
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