Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Languages
Additional Information
Timeline
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Michael A. Cruz García

Urb. Colinas Metropolitanas, Monte Del Estado V4, Guaynabo

Summary

Personable and detail-oriented with strong foundation in scientific principles and analytical thinking. Possesses knowledge of research methodologies and data analysis, well-versed in laboratory techniques and statistical software. Committed to contributing to meaningful research and driving impactful results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

Farmacia San José
06.2024 - 08.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers and addressed complaints.
  • Maintained store cleanliness and ensured adequate stocking.

Brand Ambassador Team Lead

Next Step Marketing
08.2023 - 05.2024
  • Led a team of brand ambassadors to ensure promotional activities align with brand objectives.

Promotional Brand Ambassador

Next Step Marketing
08.2022 - 05.2024
  • Provided exceptional customer service during promotional events, addressing inquiries promptly and professionally.
  • Promoted multiple brands concurrently while maintaining unique messaging for each campaign consistently.
  • Achieved high levels of customer engagement using innovative approaches tailored to individual preferences or interests.

Backstage Crew Member

CTS
03.2022 - 08.2022
  • Arranged dressing rooms for each performance based on production requirements.
  • Delivered food and beverages efficiently.

Office Assistant

Sapphire Care Management
06.2021 - 07.2021
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.

Education

Bachelor of Science - Interdisciplinary Studies

University of Puerto Rico, Rio Piedras Campus
San Juan, Puerto Rico
05-2026

High School Diploma -

Colegio San José
San Juan, Puerto Rico
05-2022

Skills

  • Great communication and interpersonal skills
  • Very patient and understanding
  • Use of laboratory equipment: microscope, micropipettes, etc
  • Computer knowledge: Commercial programs, such as Word, Powerpoint and Rstudio
  • Great time management skills
  • Bilingual: Spanish and English fluently
  • Decision-making in high-pressure situations
  • Great writing and listening skills
  • Excellent organizational and multitasking skills
  • Critical Thinking
  • Suitable for adaptation and change

Affiliations

  • Board Directive of HOSA Chapter UPRRP (Events coordinator)
  • Board Directive of Edugenet Chapter UPRRP
  • Member of FPA UPRRP Chapter
  • Member of Médecins Sans Frontières (MSF) UPRRP Chapter
  • Member of Future ONCOS UPRRP Chapter
  • Member of MEDLIFE UPRRP Chapte

Certification

HEAL 105: Common Medical Terminology

Accomplishments

  • Nominated for membership in The National Society of Collegiate Scholars (NSCS).
  • Nominated for membership in The National Society of Leadership and Success (NSLS).

Languages

Spanish
Native language
English
Proficient
C2

Additional Information

Shadowing experience:

  • Shadowed with Dr. Ileana Hernandez (Pharmd). I shadow Dr. Hernández in Pavia Santurce hospital pharmacy, which provided me with a comprehensive view of the vital role pharmacists play in patient care. During my time there, I observed the critical process of prescription verification. One notable instance involved a discussion regarding an elderly patient prescribed an excessive dosage, prompting Dr. Hernández to consult the attending physician to ensure patient safety. I also learned about the BD Pyxis system, which streamlines medication dispensing and enhances inventory management within the hospital. Observing the meticulous handling of medication storage further underscored the responsibility pharmacists have in safeguarding patient health.
  • Shadowed with Dr. Megan Larison (Pharmd). Participated in virtual shadowing with Dr. Larison, gaining insights into pharmacy career opportunities, the importance of networking, and the role of Regulatory Affairs. Learned about the structure of residency programs and the challenges faced in the first year of pharmacy school.
  • Shadowed with Dr. Hakim Bouzamondo (MD, MSc, MBA). Participated in virtual shadowing with Dr. Bouzamondo, Divisional VP at Abbott Nutrition, focusing on nutrition product development and clinical research. Gained insights into his emphasis on brain health, gut health, and metabolism, as well as his motivation for entering pharmaceuticals following a patient’s passing during medical studies.
  • Shadowed with Sierra Richard (Pharmd). I had the opportunity to engage in virtual shadowing with Dr. Sierra Richard, a women’s health and pediatric clinical pharmacist. I gained insights into the roles of pharmacists in verifying medication orders, reviewing women’s health charts, and the educational path for a pharmacy career.



Community Experience:

  • Volunteer at beach cleanup with Doce25PR.
  • Volunteer Staff at Casa Ronald McDonald ABC, Make breakfast for guests without a place to stay whose family members have been hospitalized far from home.
  • Volunteer at Centro de Aprendizaje del Niño. Development of academic, social, behavioral and communication skills for children from 2 to 5 years old.
  • Volunteer at Proyecto Alegria. Pack boxes with personal care products to give as gifts.
  • Volunteer with Golitos, where provided support to carry out physical activities to develop motor skills in children.
  • Awarded fifteen community service hour for contributing towards empowering future healthcare professionals in Puerto Rico trough "Bata con propósito".



Hobbies:

  • Reading
  • Doing sports
  • Going to the beach
  • Traveling
  • Spending time with family and friends.

Timeline

Customer Service Associate

Farmacia San José
06.2024 - 08.2024

Brand Ambassador Team Lead

Next Step Marketing
08.2023 - 05.2024

Promotional Brand Ambassador

Next Step Marketing
08.2022 - 05.2024

Backstage Crew Member

CTS
03.2022 - 08.2022

Office Assistant

Sapphire Care Management
06.2021 - 07.2021

Bachelor of Science - Interdisciplinary Studies

University of Puerto Rico, Rio Piedras Campus

High School Diploma -

Colegio San José
Michael A. Cruz García