Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael M. Quiñones Correa

Barceloneta

Summary

Seasoned Shift Supervisor Trainee with experience in managing employees, coordinating schedules, and ensuring smooth operations. Strengths include efficient problem-solving skills, ability to handle high-stress situations, and strong team leadership capabilities. Made significant impact in previous role by improving operational efficiency through effective staff training and process improvements. Working as a kitchen technician taught me the importance of product quality and of always maintaining production with the best standards and quality. And finally, working as a service representative taught me how to work with all kinds of people.

Overview

3
3
years of professional experience

Work History

Shift Supervisor Trainee

Encanto Restaurant (KFC)
Barceloneta
06.2024 - Current
  • Trained and supervised new shift personnel on proper safety protocols.
  • Maintained a neat, organized and clean workspace for employees.
  • Monitored employee performance and provided feedback for improvement.
  • Assisted with scheduling shifts and assigning tasks to team members.

Técnico De Cocina

Encanto Restaurant (KFC)
Barceloneta
01.2022 - 06.2024
  • Conducted preventive maintenance procedures according to established schedules.
  • Maintaining product quality
  • Performing maintenance on the product machinery

Representante De Servicios

Encanto Restaurant (KFC)
Barceloneta
10.2021 - 01.2022
  • Greeted customers and answered inquiries in a professional manner.
  • Provided excellent customer service by addressing customer needs in a timely fashion.
  • Processed payments via cash, check, or credit card transactions.

Education

High School Diploma -

National Talent Academy
Arecibo, Puerto Rico
05-2022

Skills

  • Teamwork
  • Training and mentoring
  • Priority management
  • Industrial hygiene
  • Department organization
  • Processes and procedures
  • Performance monitoring
  • Line maintenance

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Timeline

Shift Supervisor Trainee

Encanto Restaurant (KFC)
06.2024 - Current

Técnico De Cocina

Encanto Restaurant (KFC)
01.2022 - 06.2024

Representante De Servicios

Encanto Restaurant (KFC)
10.2021 - 01.2022

High School Diploma -

National Talent Academy
Michael M. Quiñones Correa