Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Michael Reyes Garcia

Las Piedras

Summary

Dynamic professional with extensive experience in PVC installation and customer service at Tintas Y Toners Del Caribe. Proven ability to enhance team performance through effective supervision and conflict resolution. Skilled in inventory management and safety compliance, ensuring operational excellence and customer satisfaction. Committed to maintaining high-quality standards in all tasks.

Overview

16
16
years of professional experience

Work History

Installer

B&N Cleanromms Inc.
New Jersey
12.2024 - Current
  • Maintained cleanliness of work area throughout shift.
  • Installation of PVC panels.
  • Welding of PVC panels.

Assistant Manager

Tintas Y Toners Del Caribe
Caguas
11.2021 - 12.2024
  • Communicated regularly with customers to gain insights into their needs.
  • Established processes for monitoring customer satisfaction levels.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Created reports on sales trends, inventory levels, and financial data.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Resolved conflicts between team members in an effective manner.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Maintained up-to-date knowledge of company products and services.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed business performance data and forecasted business results for upper management.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Recruited and trained new employees to meet job requirements.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Daily Buy To Supply the Store Merchandise.

Warehouse Manager

Tintas Y Toners Del Caribe
Caguas
03.2021 - 11.2021
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Resolved customer complaints related to product quality or delivery issues.
  • Analyzed data from production reports to identify trends or opportunities for improvement.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Negotiated contracts with suppliers for material procurement needs.
  • Collaborated closely with logistics teams to ensure smooth flow of shipments across international borders.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Utilized inventory management software to track stock levels and maintain accurate records.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Conducted regular audits of warehouse operations to identify areas of improvement.
  • Established procedures for receiving, storing, handling hazardous materials safely.
  • Communicated regularly with other departments regarding supply chain activities.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.

Warehouse Assistant

Tintas Y Toners Del Caribe
Caguas
11.2020 - 03.2021
  • Reported any damaged items or discrepancies in shipments to supervisor immediately.
  • Cross-checked order forms against actual products received or sent out for accuracy.
  • Maintained a clean work area in the warehouse, keeping it free from dust and dirt.
  • Organized materials on pallets according to size, weight, and type of item.
  • Packed goods for shipment, including labeling boxes and preparing shipping documents.
  • Received and processed incoming orders, ensuring accuracy of information.
  • Collaborated with other departments to coordinate product delivery schedules.
  • Followed safety guidelines while operating machinery in the facility.
  • Inspected returned merchandise for damages before restocking shelves properly.
  • Organized warehouse racks to ensure efficient storage of goods.
  • Assisted in developing strategies for improving efficiency of daily operations.
  • Conducted timely and accurate inventory counts to maintain current supply records and facilitate smooth ordering.

Delivery Driver

Tintas Y Toners Del Caribe
Caguas
08.2020 - 11.2020
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Checked tires for proper inflation before leaving on each route.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Received daily delivery instructions and route assignments from dispatch.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Maintained accurate records of goods delivered and collected payments as required.

Installer

High Road Clean Room
New Jersey
01.2017 - 04.2020
  • Maintained cleanliness of work area throughout shift.
  • PVC Installation.

Auxiliary Worker

OJ Painting
Florida
01.2017 - 01.2019
  • Maintained cleanliness of work area throughout shift.
  • PVC Installation.

Auxiliary Worker

Instalaciones Reyes
Las Piedras
01.2016 - 01.2019
  • Maintained cleanliness of work area throughout shift.
  • Pvc Installation.

Auxiliary Worker

B&N Contractor
Rio Piedras
01.2015 - 01.2016
  • PVC Installation.
  • Maintained cleanliness of work area throughout shift.

Cashier

Supermercado Econo
Las Piedras
10.2013 - 11.2015
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Followed company security procedures for handling large sums of money.
  • Greeted customers and answered any questions they had about the store's products and services.

Restaurant Associate

Kmart
Caguas
11.2013 - 06.2014
  • Checked expiration dates on food products and removed outdated items from shelves immediately.
  • Operated cash registers to process customer payments and provided change when necessary.
  • Assisted other team members in completing tasks as needed.
  • Greeted customers upon arrival and assisted with seating arrangements.
  • Followed company policies regarding food storage procedures to ensure safe handling of inventory items.
  • Maintained accurate records of customer orders and payments.
  • Greeted customers upon arrival and provided them with menus.
  • Stocked shelves with merchandise and ensured that all products were properly labeled and priced.
  • Maintained a clean work area throughout the shift by wiping down counters, sanitizing surfaces, sweeping floors, and emptying trash receptacles.

Auxiliary Worker

Promise Enterprise
Caguas
01.2012 - 01.2013
  • Maintained cleanliness of work area throughout shift.
  • PVC Installation.

Chef

The Rooster
Las Piedras
06.2009 - 12.2012
  • Prepared high-quality dishes according to established recipes.
  • Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
  • Collaborated with restaurant management to align kitchen operations with goals of establishment.
  • Exercised portion control for items served, eliminating waste.
  • Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.

Education

Graduate Certificate - Chef

AAFET
Las Piedras
05-2009

High School Diploma -

Florencia Garcia
Las Piedras
05-2008

Skills

  • PVC installation
  • Welding techniques
  • Safety compliance
  • Inventory management
  • Customer service
  • Team supervision
  • Conflict resolution
  • Quality assurance
  • Communication skills
  • Data analysis
  • Time management
  • Following safety practices
  • Inventory oversight
  • Safety awareness
  • Flexible scheduling
  • OSHA regulations compliance
  • Safety procedures
  • Loading and unloading
  • Inventory accountability
  • Customer relations
  • Customer satisfaction
  • Microsoft Office
  • Document management
  • Office administration
  • Payroll processing
  • Inventory purchasing

Languages

Spanish
First Language
English
Intermediate (B1)
B1

References

References available upon request.

Timeline

Installer

B&N Cleanromms Inc.
12.2024 - Current

Assistant Manager

Tintas Y Toners Del Caribe
11.2021 - 12.2024

Warehouse Manager

Tintas Y Toners Del Caribe
03.2021 - 11.2021

Warehouse Assistant

Tintas Y Toners Del Caribe
11.2020 - 03.2021

Delivery Driver

Tintas Y Toners Del Caribe
08.2020 - 11.2020

Installer

High Road Clean Room
01.2017 - 04.2020

Auxiliary Worker

OJ Painting
01.2017 - 01.2019

Auxiliary Worker

Instalaciones Reyes
01.2016 - 01.2019

Auxiliary Worker

B&N Contractor
01.2015 - 01.2016

Restaurant Associate

Kmart
11.2013 - 06.2014

Cashier

Supermercado Econo
10.2013 - 11.2015

Auxiliary Worker

Promise Enterprise
01.2012 - 01.2013

Chef

The Rooster
06.2009 - 12.2012

Graduate Certificate - Chef

AAFET

High School Diploma -

Florencia Garcia

Similar Profiles

CREATE PROFILE
Michael Reyes Garcia