MICHELLE JIMENEZ MONTES
Bayamón
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual who desires to use analytical and problem-solving skills to meet goals. Dedicated professional with proven performance in management, leadership, and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to the organization. Hardworking and skilled in troubleshooting and analysis. Accustomed to drafting and maintaining detailed service reports. Personable and customer-focused, with a passion for fostering loyalty and satisfaction.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Service Specialist 1
Department of Health - ManpowerGroup
12.2023 - Current
- Conducted analysis with Medicaid Program applicants to evaluate socioeconomic status and determine eligibility.
- Completed necessary forms for eligibility determination.
- Updated participant data in the electronic information system.
- Guided applicants on eligibility results, duties, and responsibilities within the Medicaid Program.
- Completed forms to refer suspected fraud cases.
- Prepared Social Reports for cases submitted to the Medical Validation Board.
- Verified immigration status of foreign applicants or participants electronically.
Inventory Specialist
West Marine
04.2003 - 12.2022
- Determined inventory quantity needs, ordering more materials based on minimum or maximum levels.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Analyzed inventory data to identify trends and potential improvements.
- Assisted with physical inventories as required during end-of-year audits.
- Organized and maintained inventory records, ensuring accuracy of data entry and stock levels.
- Researched discrepancies between physical inventories and digital records.
- Verified merchandise received against receiving documents, noting and reporting discrepancies and obvious damages.
- Utilized handheld scanner to identify items needed on sales floor and retrieve merchandise from inventory bins.
- Maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
Education
Bachelor in Business Administration -
Interamerican University of Puerto Rico
San Juan12.2024
Skills
- Office principles and practices
- Interviewing and documentation
- Information analysis and decision-making
- Guidance on health program processes
- Fluent in Spanish (verbal and written)
- Computer and office equipment proficiency
Certification
Syntrio DOT: Hazardous Materials Transportation: General
Timeline
Service Specialist 1
Department of Health - ManpowerGroup
12.2023 - Current
Inventory Specialist
West Marine
04.2003 - 12.2022
Bachelor in Business Administration -
Interamerican University of Puerto Rico
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