Midiany Rodriguez Rodriguez
Guayama
Summary
Proven track record in enhancing customer experiences and streamlining appointment schedules. Adept at fostering positive relationships and efficiently managing tasks. Achieved significant improvements in client satisfaction and operational efficiency through meticulous data entry and scheduling.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Studios 58
05.2025 - 06.2025
- Greeted guests warmly, creating welcoming atmosphere and ensuring positive first impressions.
- Managed reservations efficiently, optimizing seating arrangements for guest satisfaction.
- Coordinated with kitchen and waitstaff to ensure timely service delivery during peak hours.
- Supported special events by organizing seating plans and accommodating large groups effectively.
Receptionist
Nails Boutique Hair & Spa
06.2022 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Personal Assistant
Flores Yicell
05.2022 - 06.2022
- Maintained appropriate filing of personal and professional documentation.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Salesperson
La Gran Via
12.2021 - 01.2022
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
BBA - International Business
Pontificia Universidad Católica
05.2025
High School Diploma -
Colegio Católico San Antonio
Guayama, Puerto Rico05.2021
Skills
- Telephone skills
- Data Entry
- Scheduling appointments
- Organization skills
- Strong multitasking
- Customer service
Languages
Spanish
Native language
English
Advanced
C1
Timeline
Restaurant Hostess
Studios 58
05.2025 - 06.2025
Receptionist
Nails Boutique Hair & Spa
06.2022 - 11.2023
Personal Assistant
Flores Yicell
05.2022 - 06.2022
Salesperson
La Gran Via
12.2021 - 01.2022
High School Diploma -
Colegio Católico San Antonio
BBA - International Business
Pontificia Universidad Católica