Desired Job Title
Academic DirectorPharmacy TechnicianPharmacy TechnicianWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
RemoteHybridLocation: Mayagüez, PR
Open to relocation: Yes
Open To Work
Migdalia Ortiz Luna
Mayagüez
Work Preference
Summary
Dynamic Academic Director with proven expertise in enhancing student learning outcomes, fostering collaborative partnerships, and streamlining administrative processes. Committed to driving teaching excellence and empowering faculty through professional development.
Overview
3
3
Certification
28
28
years of professional experience
Work History
Academic Director
Colegio Cristiano Oscar Correa Agosto
Añasco, Puerto Rico
09.2014 - Current
- Review and implemented academic programs to enhance student learning outcomes.
- Fostered a positive school culture through effective communication and conflict resolution strategies.
- Streamlined administrative processes for increased efficiency in managing course schedules and student records.
- Provided professional development opportunities for faculty members, empowering them to excel in their teaching roles.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Coordinated and supervised academic advising activities.
- Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
- Led faculty training sessions to improve teaching methodologies and curriculum delivery.
- Collaborated with educational stakeholders to align school goals with community standards.
- Analyzed student performance data to inform instructional strategies and interventions.
Pharmacy Technician
Farmacia Serrano
Mayaguez, Puerto Rico
10.2005 - 09.2014
- Improved workflow processes to enhance efficiency in medication dispensing operations.
- Led initiatives to maintain regulatory compliance during audits and inspections.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Pharmacy Technician
Farmacia El Amal
Mayaguez, PR
07.1998 - 10.2005
- Dispensed medications accurately following prescription orders and safety protocols.
- Assisted in managing inventory, ensuring optimal stock levels of pharmaceuticals.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with pharmacists to prepare and label medications efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
ABD - Educational Leadership And Management
Universidad Interamericana De Puerto Rico
San German, Puerto RicoMaster of Arts - Elementary Education
Universidad Interamericana De Puerto Rico
San German, Puerto Rico06.2016
Bachelor of Arts - Psychology
Universidad De Puerto Rico
Mayagüez, Puerto Rico06.2013
Skills
- Collaborative partnerships
- Teaching excellence
- Instructional leadership
- Recruitment strategies
- Accreditation compliance
- Educational technology
- Distance learning
- Faculty management
- School data evaluation
- Problem-solving
- Time management
- Teamwork and collaboration
Accomplishments
- Supervised team of 14 staff members.
- Supervised curriculum alignment and instructional planning across multiple grade levels.
- Managed academic scheduling, curriculum monitoring and instructional support for K-12 education.
- Directed and coordinated academic activities, school events and instructional initiatives.
- Completed advanced doctoral coursework in Educational Leadership and Management (ABD status).
- Founded and operate a small creative business specializing in personalized products, laser engraving, and creative stationery design.
Certification
- Licensed [Secondary School Teacher- Social Studies] - [2020-present]
- Licensed [Elementary School Teacher] - [2021-2027]
- Licensed [School Director K-12] - [2022-2028]
Additional Information
Professional working proficiency in English and native proficiency in Spanish.
Strong organizational, leadership, and multitasking abilities developed through educational administration and entrepreneurship.
Adaptable to diverse work environments and committed to continuous learning and professional growth.
Leadership & Community
- Active participant in church leadership and worship ministry support.
- Support worship services through piano accompaniment and collaborative ministry involvement.
- Participated in leadership and coordination of annual women’s conferences and community events involving multiple churches across Puerto Rico.
- Assisted in event planning, organization, and preparation of customized materials and recognition gifts for conference speakers and attendees.
- Served as a guest speaker and presenter for women’s leadership and personal development conferences.
- Demonstrated strong organizational, communication, and public speaking skills through educational, community, and ministry involvement.
- Founder and operator of a creative small business focused on personalized products and laser engraving.
- Strong background in leadership, organization, community engagement, and educational support.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Academic Director
Colegio Cristiano Oscar Correa Agosto
09.2014 - Current
Pharmacy Technician
Farmacia Serrano
10.2005 - 09.2014
Pharmacy Technician
Farmacia El Amal
07.1998 - 10.2005
ABD - Educational Leadership And Management
Universidad Interamericana De Puerto Rico
Master of Arts - Elementary Education
Universidad Interamericana De Puerto Rico
Bachelor of Arts - Psychology
Universidad De Puerto Rico